Sushi King Palm Mall — Restaurant in Negeri Sembilan

This experience is from my first & sole visit during sushi king bonanza 09/21. The only short way I can describe it is that it sucks.

In a much longer words; the menu is somehow very limited, waiter do not want to accept order (I can only choose from the conveyor. That is not the case when I am eating at SK Cyberjaya & MidValley outlet), understaffed (and this affect the cleanliness of the place as they couldn't afford their time to clean), the air conditioning is quite poor, and to top it off, the sushi doesn't LOOK & TASTE fresh.

This might be an anomaly hopefully others doesn't have the...

Dear Sushi King Management,

I had a very unpleasant experience at your Palm Mall Seremban branch. The staff were extremely rude and ignored us when we arrived. Even though we had a baby, they didn’t offer a baby chair. When I asked, they just told me to get it myself.

The food quality was terrible. The sushi and beef were both bad, and the grilled beef was cold—absolutely disgusting.

To make things worse, when I was paying, the staff was literally sleeping.

This was a terrible experience. I will never visit this branch again.

Best...

We went there to celebrate our kids bday. Food is ok. Place overall good. But im here to write a review about 1 of their staff. The cashier/server. Malay lady with glasses. Hard to smile. Very cold. She should learn what ‘customer centricity’ is all about! To me she is rude. Build up your competency girl ! ..if you want to stay long in the customer service industry. My kids love sushi king. But 1 thing for sure, we will not going back to SK palm mall again - just...