ZUS Coffee - Kuala Kangsar, Perak — Restaurant in Perak

Hye, just wanna share mine. Okay, so time ni petang and I know very well yg org dah penat lagi lagi fnb cause bekerja shift etc. also, at that time, I baru balik kerja and beli air zus with my adik. I only saw 2 staffs at the counter, maybe lagi sorg tgh rehat. So it's fine. But next time please improve your staff attitude. I tunggu lama dekat kaunter for 10 minutes or more and didn't receive an apologise for waiting too long. I berdiri tunggu je dekat kaunter. Also, bila dah siap air tu, at least ckpla thank you for buying with us. Sgtla tak mesra pelanggan. I hope you guys boleh improve okay. Btw, air sedap and received order less than 5 minutes. Keep it up guys, you can do...

The staffs, especially the Outlet Supervisor, had attended to us very patiently tonight. We came at around 10.25pm and made a big order. She accepted it very calmly though seen very obviously pressured by the fact that there were 2 of them working the night shift. Management team should've arranged and find more staffs if you guys are going to attend customers at night especially during Ramadan that the ops time is extended. As a business that is considered big, please care for your staffs and arrange proper number of working staffs to cater to peak...

Had a wonderful experience at ZUS Coffee! The atmosphere was cozy, the drinks were great as always, and the staff were very welcoming. I’d like to especially thank the supervisor, named Hanis if im not mistaken,for professional service. she was very polite and patient even though I had a lot of question, served me with a smile the whole time and made sure I felt comfortable with my choices. It’s always a pleasure to be served by someone who genuinely cares about customer experience. Will definitely be...