McDonald's Kangar DT — Restaurant in Perlis

PS. Aug 2023Went to McDs recently and found a turn around in terms of the quality of food and service! These improvements makes dining in a much more pleasant experience at this branch. However, the parking space is still limited. Avoid peak hours. ----+++++------- Original review Worst service on Friday today during lunchtime. Avoid these hours if possible. Congested and understaffed. My already packed takeaway order sat at the pickup counter for 20mins without me knowing while I waited right at the pickup counter!!!!! They forgot to call out the no! The order no shld be displayed on the takeaway packs for easy identification. Are the customers supposed to go through each pack to check for our order?This branch manager has not been managing this place well! Cold fries and burgers are common too! However I did get an apology from the...

Hi, this is a feedback from Perlis, this morning I went to MCD PERLIS ,My order number is 184, invoice number is 103363200004791, I do order today at 9.01am,but until 9.33am I still haven’t get the food, I thought in go to fast food shop but actually I just realize is slow food shop, so I decide give my food to other people , because I need to go but eventually I missed my train , so I paid RM26.20 for McDonald’s, then I waste and throw RM100 for my train ticket, what a good big company. I don’t feel the worker want to work there, because that time I just saw only have 2 or 3 order received, work like don’t care anything, if you think I’m just lying, you all can check the CCTV and see how they work, and how I was waiting in front of the desk. Moreover the staffs in the kitchen didn’t wear...

For so long i didn't complain about food service. Now i feel so disappointed about the service. Tolong remind your staff there talk politely when meet the customer. Staff cashier and front to take order seems ok to give fries instead of coke when I order above RM25 but back then that chubby "lembut guy" never give a good feedback . He still give coke and didnt tell to give us for no choice and no reason. He never feel sorry at all. As manager, You guess what as customer does feel ?! And then give none chilli sauce when we open the paper bag.. Please Macdonald Perlis.. please do something about your staff and send someone to pantau them. That is my opinion at all . I hope your food service will be better next...