SCR Xpress @Kuching Central — Restaurant in Sarawak

hello fellow kuching citizens, im fully aware that im coming there at peak hour (6:30 PM). as my family came here to have our dinner, we went to a table, and i need to call a waiter for multiple times to clean up the table first. then i need to call the waiter (another time) and it was frustating cause none of the worker seems to notice and take our orders. i ordered ICED MILO AND it was totally warm with no ice in it. oh god, only He knows how frustated i were at that time.i asked my mom to return the drink to add ice so it would be cold, and as the drink came again, i said thank you and the girl's handling it rudely said " nah ". Ya Allah, is this how people work nowadays. ok then i need to wait for about half an hour for the food. well im not suggesting people that wanna eat SCR to come there, instead go to another place and enjoy your food more comfortably. i would literally not gonna bring my family again to this low...

5 May

Food wise - very salty to begin with. dry chicken, dry rice. The quality is not maintained. Been to other branch but this is the worst.

Service wise- very slow. You got 7 waiters infront counter for what ? Chit chatting with each other and not even greet the customer. Siap tangan peluk badan gik. Seriously ?? If the slowness is coming from the kitchen then you should add more in the kitchen!

Atmosphere wise: need to wait for us to come then they clean the table ? Must wait first is it ?!

Overall bad experience with high traffic in a mall. Can make a lot of profit but with bad service then you are...

Complain to you! This meal was the most unhappy meal I have ever had! Came to this restaurant for dinner today. I told the waiter why the kitchen gave me a plate of chicken with so many bones? He didn't know what to answer. I asked him to give me a plate of chicken that didn't have so many bones. I really can't believe it! The second plate of chicken turned out to be the same chicken with many bones. I saw no meat at all, just lots of bones. No other SCR restaurant has given customers such a boney plate of chicken. Why does this restaurant give me such boney chicken rice? Bad attitude and service,...