Texas Chicken Sri Gombak — Restaurant in Selayang Municipal Council

third visit improved in terms of casher experience. Malay guy very much helpful with using my cash vouchers. can use multiple vouchers in single transaction and he really patient waiting for me to search again my voucher multiple time. hence increased rating. I'm not being racist but management has done the right action putting capable person at the front.

*Second visit also disappointing, casher doesn't even know how to read? Can't differentiate food voucher and cash voucher? I use cash voucher and she already input the food and asked me for money! Tengok gamba voucher je, baca xmaw! Da la staff keling, perangai pn jgn la mcm keling! Kan da racist. Burn Rm10

They turn off the air cons on second floor before 10pm to "kick" the existing customer dining on second floor. Even kfc didn't turn off the aircon and asked the customers politely half hour before closing time(1am).

It's not even 10pm yet and they alrdy closed off the upper section and turning off the fan/aircon. Ground floor is alrdy crowded with ppl!

No bottomless drink can quench that rude action!

Price wise similar to kfc, and the new flavor asam madu only on...

Went to this franchise just now. So disappointed with their service. The staff said I neednto wait for 15mins for the chicken to get ready. But I have waited for 25mins and the other customers later than me already got their chickens. When I asked the counter about my order they said its almost ready. But then, they made me waiting for another 10mins to make the maxican wraps because they have gave my order to other customer. Another disapppointment was the maxican wraps I received are half empty wraps. Less chicken, less nachos and less vege than I normally had.. I know its already 10.54pm and the franchise is about to close, but you still need to fullfill customers' orders accordingly with full hearted. Their manager (i believe he is because the staff call him sir) also was not helping and rude. Not say sorry to customers but busy scolding his staff in front of the customers. Please change your attitude and be...

I was ordering take away in this texas chicken on 31st may 2025 then the cashier wrongly order me 8pieces chicken instead of 8pieces nugget combo. I didn't realise on the menu cause there is no menu list monitor that customer could review, even the cashier didn't repeat the order. After payment , i realize that the order is actually wrong , and i request for a refund. Btw i used cc payment . Make the stories short, the manager entertain me and he suggests to make a full refund, and ask me to make a new order. He told me that he had refunded the previous order . But until now there is no refund receive from my transaction and he even took the refunded receipts. Then i check, my credit card statement instead show that i paid for the previous cancelation order instead. Where is my refund...