Legends Restaurant — Restaurant in Marsascala

I believe it is crucial for businesses to receive honest feedback from their customers, as it provides an opportunity for improvement and growth.

I am writing to express my disappointment and dissatisfaction with the dining experience I had at your restaurant yesterday. Unfortunately, I feel compelled to provide feedback regarding the quality of the food, service and cleanliness which was below the standard one expects and left us with a negative impression of your establishment.

During our visit, we ordered multiple dishes from your menu. Regrettably, the food served did not meet our expectations in terms of taste, presentation, and overall quality. One can easily tell that the food we ordered was reheated. Not to mention that something as simple as fries was also bland and undercooked. How does one screw up such a simple thing? Moreover, the portion sizes were significantly smaller than what is typically offered at restaurants of similar caliber. For your prices, portions can definitely be more generous.

To our nightmare, we both ended up experiencing stomach cramps which led to finish off the evening throwing up relentlessly - proving us right that the food was purely not fresh. The food poisoning incident has left us deeply concerned about the hygiene and safety standards practiced in your kitchen.

Just horrible.

In addition to the disappointing food, I would also like to mention that the service provided by the staff was lackluster. The wait staff seemed inattentive and disinterested, and it took an excessive amount of time for our order to be taken despite the restaurant being empty. The lack of attentiveness and professionalism further compounded my dissatisfaction with the overall dining experience.

Lastly, I must also highlight the fact that throughout the duration of our meal, we've found ourselves constantly swatting away wasps, which made it difficult for us to engage in conversation. The presence of wasps not only caused discomfort but also raised concerns about the hygiene and safety of the dining environment. Please sort this out asap. The presence of a large number of bees not only poses a risk to customers, as wasps stings can be dangerous.

I understand that the presence of wasps can be a seasonal issue, but it is imperative that appropriate measures be taken to address this problem.

I hope that you take this feedback seriously and use it constructively to improve the dining experience for your patrons. As a disappointed customer, I genuinely believe in the potential of your restaurant and hope that you will take the necessary steps to rectify the issues I...

Restaurant with below average food and terrible service. The first red flag was that it was completely empty, but we still decided to give it a try. We ordered fried fish balls as a starter, which were brought to us still being frozen inside. For the main dish, we waited over one hour, despite being the only people there. We ordered two fish, which were pretty disappointing for the price, and one pasta, which they didn't bring with the rest of the plates at all. They realized this when we were already finishing the fish, telling us that they will bring it in five minutes, but in reality they made us wait another twenty minutes without even asking to bring more drinks, which we had already finished. Pasta was also pretty bland, without any cheese on top. Another thing that I consider as a tourist trap is that in the menu, they have beer listed for the price of 2.5€, but when you decide to pay, you realize that they charge you two times more, because the price in the menu was for small glass, which was not written anywhere and also no one decided to tell us. During our whole visit, the staff was annoyed and seemed bothered to serve us. I recommend avoiding this restaurant, it was not worth the...

Bad Service and Average Food

If you’re looking for a memorable lunch, this place delivers – especially if you enjoy long waits, average food and rude staff.

The chef has an interesting philosophy: "I would never accept food serve under 40 minutes." And true to his word, we experienced this delightful policy firsthand with a bit of rudeness.

We were the only customers and placed our order at 12:40 on a Thursday. After a long wait, our food finally arrived at 13:20, just as we were about to leave.

And oh, the food! The ribs weren't fresh, and the pasta was not enough cooked.

Now, the fish pricing is a real treat. The menu says 6 euros per 100g, but a ~200g fish cost 25 euros! The waiter’s explanation about bones weight was an added bonus to the entertainment.

NB: You might get a free drink with some excuses as compensation if you complain.

PS: The management claims to accept feedback but tends to invalidate negative reviews, as you'll see if...