1 star at first ..I will never set foot in this place, ever. The blonde hostess was very rude, impolite, and SNOBS. Where is the customer service? How dare employees treat a prospective client in that manner? They decided to say something about the Starbucks coffee (that we had just bought before deciding to give this place a try) when they were walking my wife and I in. Merlina, if you are going to have such a "High" class (average of $75 a plate) place, then have Hostess that treat your clients with High class. I was so excited to try the Wagyu, that I heard they had. Well, I will never know because I will never step foot in this place, ever. Your Hostess disrespects my wife, she disrespects me, and most of all she disrespects your establishment. Merlina, you lost a minimum sale of a $150 dollars (and any future dining from me) sale, because of a $4 dollar Starbucks. A Hostess that doesn't respect and does "Not" know and/or capacitated (this is your fault) to handle clients. Here is the simple solution.... She could have offered to pour it into a glass/mug and sat us down. Right there everybody wins, and you could have had a new consumer.
Changed to 5 stars ... Never say never .... Food and attention is awesome ... From Hostess Samantha to Jose Antonio and Bryan. We'll the overall staff is amazing. Food is great we had various plates and they were amazing. You must try..... I would only say that the cooks would have to be better at the gauging how the meat is cooked, but that is almost everywhere. Cooking meat is an art that can be difficult. I now invite you to come and eat .... The corn cake is not the only good item on...
Read moreMerlina Restaurante offers an elegant and relaxing dining atmosphere, perfectly complemented by its dim lighting and sophisticated decor, making it a great choice for those seeking a fancy night out. The cocktail selection met our expectations, with each drink crafted to enhance the dining experience.
The service at Merlina was impeccable, deserving a full 5-star rating. The staff was attentive and professional, ensuring a smooth and enjoyable dining experience from start to finish. This level of service, combined with the restaurant's ambiance, sets a high standard.
While the dessert offerings and the presentation of each dish were highlights of the meal, showcasing the kitchen's attention to detail and creativity, the main courses had mixed results. The New York prime, unfortunately, did not live up to expectations; it lacked the distinctive flavors one anticipates in a dish of its caliber, leaving something to be desired. However, the Fettuccine a la Rueda stood out as superb, demonstrating the kitchen's potential for excellence.
It's worth noting that, consistent with the upscale nature of Merlina, the prices are on the higher side. Additionally, the service tip is suggested at either 15% or 18%, which is something to keep in mind when budgeting for the meal.
In conclusion, Merlina Restaurante shines in its service and atmosphere, offering a visually stunning and comfortable environment for diners. While the culinary experience offers room for improvement, particularly with certain main courses, the overall experience is very good. I look forward to returning to see how this promising restaurant...
Read moreThis Restaurant is a must if you are in Tijuana or planning to visit it. They always greet you when you arrive and give you outstanding customer service. All personal is well educated and courteous but the drink and the food are even better! I have been there twice already and I Love it! All of their alcohol mixed drinks and cocktails are highly recommended. Off course you have to order the Hocus-Pocus frozen drink. That have good variety of wine selection as well. Food wise I have to keep coming back since everything that I have order is to taste full and well done ! Mac and cheese one of my favorite so far. All of their steak Cuts always a great option but the entries are awesome as well. They also have a burger that is perfect if you are craving something less complicated . Ambient in this place is more immersive and sets a new high bar for other high end restaurants to fallow ! I highly recommend to get there around 8 pm since they have live music and shows and a cool light flare tradition ! Great for a romantic dinner with your love one and an excellent option for a larger group of family and friends ! Thank you for the experience you have provided to me during my visits I will keep coming back! P.s. Don’t miss...
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