Carnitas Michoacan — Restaurant in Cancún

Me and my daughter just had supper there tonight and our experience was not great! The food was okay and service wasnt exceptional. Also their bathroom was dirty, there was no soap and hand paper. Anyway, when I asked for the bill, he showed me a piece of brown paper and scribbled was an amount of $1450 he wanted me to pay for. I asked for an itemized list and he shows me another scrap of brown paper and scribbled is a list of items but the drinks price were doubled (from $370 to $700) the rest of the food had a mysterious increase in price for $20-30 each! When i confronted the waiter about the prices, he said “oh!” then went back inside and came out carrying a real printed receipt this time (with total $1060) and shows us his phone with a translator stating they had a malfunction in their system so they had to do manual receipt earlier - That is BS! Manual or not, servers need to be honest with customers! And funny how their system suddenly get to work again after I questioned him about the bill?! So I was just going to pay the exact amount stated on the receipt because I was pissed with what they did to us. I wont leave a tip! However he stopped us from getting up and showed us the bottom of the receipt stating tip 10% if good, 15% is very good and 20% if excellent. The waiter said “that’s for the service, that doesnt go to me”, he forcefully insist we pay for it making us feel it is mandatory and repeating those words and pointing it at the receipt again and again. I left 10% tip in coins! Now i understand why there was no one eating while we were there - DO NOT EAT THERE! The photo of...

1 La comida regular, la carne la cocinan con la plancha muy caliente y hacen que se queme por fuera pero esta cruda por dentro 2 muy sucio, tenian muchos trastes sucios, un costal de jabón a medio pasillo, el cocinero limpiandose el sudor y no se limpiaba las manos 3 en tiempos muy lento, se habian pedido un pozole, una pancita, unos tacos de arrachera con tuetano, unos tacos de carnitas y para centro de mesa unas quesadillas las cuales las pedi para que llegaran al principio y fue lo ultimo que llego, la pancita y el pozole llegaron primero y casi media hora despues llegaron los tacos y casi 10 minitos despues las quesadillas, se que pueden haber ventas bajas pero solo dos empleados para un restaurante es muy poco, de plano parece que el dueño es muy tacaño y no paga bien ya que MINIMO tendria que tener 4 personas 4 Las bebidas, se pidió una naranjada mineral la cual sin sabor, solo sabia a naranja vieja y a agua mineral, sin dulce ni nada, un licuado con leche caliente pero con hielos para disimular y dos aguas de tamarindo que parece que se pidió agua con un ligero toque de tamarindo 5 no habia música, solo un programa de televisión que cuando se pidio musica solo nos ignoraron y les valio 6 cuando se pago como fue con tarjeta la mesera pregunto que si dejabamos propina a lo cual mencionamos que seria aparte y solo respondio con un fuerte ¡AHS! y cobro

La verdad se dejo propina solo por que yo fui mesero y se lo que se siente pero en realidad no se lo merecian

A todo esto se que no es tanto la culpa de los empleados ya que hacen su mayor esfuerzo ya que solo eran dos personas, pero lamentablemente se nota que el dueño le importa mas su tacañeria que brindar un buen...

We were staying at the Aquamarina and saw this place across the street. Wow, so impressed! Not at all fancy but Very authentic amazing tasting food, excellent selection and the young men looking after the place are kind and give great service. Not too much English is spoken, however, they provide an English menu. We had fajitas, nachos and a steak burrito with coronas and our tab came to $620 pesos ($40 or so). We felt this was totally reasonable for the quality...