Rolandi's Restaurante Bar & Pizzeria — Restaurant in Cancún

I love this restaurant. But I have to tell you about my experience with my waiter. This is not meant as a criticism. But you must know the hilarious details. First, they are very busy. I was lucky to get a table. I was alone and was seated up front. So I can see everyone that walks in. They had groups of 14 and more walking in constantly. They handled them all expertly. When the waiter takes your order he uses an iPad. I ordered the mixed salad and the linguine frute di mare. ( both were delicious). After my salad, an hour had passed. My waiter came to me and asked if I would like desert. My eyes met his and immediately we both knew something was wrong. “But I ordered pasta”, I said. And the waiter went into crisis mode and walked to the kitchen. He came back with more delicious garlic bread and assured me my pasta would be coming soon. Then they brought me linguini with white clam sauce. I would have accepted it but I just had that dish a week ago. So I calmly corrected my friend. He consulted his iPad and read back my order. “Yes, amigo, the linguini fruti di mare”, I replied. And he quickly went back to the kitchen. He returned with a delicious iced tea with lemon and assured me my pasta would arrive soon. No problem. But that left me time to ponder about my salad. It was delicious. But it looked a little crazy. All the vegetables in the salad were made in pasta like strips. Like someone had gotten one of those toys that turn cucumbers into pasta like noodles. I thought maybe that sort of eccentricity is what explained why the waiter used high tech menu ordering system but still managed to get the order wrong. But he was a complete gentleman. And he did provide great service. The pasta was delicious. That marinara sauce was memorable. Then I ordered dessert with a coffee. After my meal I thanked my waiter and the busboy - who witnessed everything and couldn’t contain his laughter at the end. We had a good laugh together as I got up to leave....

The Salmon was amazing, I give the kitchen 5 starts. However the service was not so well and i feel l it was because i am American and the staff assumed I didn’t speak English and they would never see me again. I have lived in Cancun for 5 years now however it was my first time at this restaurant, sometimes when you try new places as American they will not treat you well, in their minds it’s just another tourist and they’ll probably never see you again. When I was seated they’re were several waiters walking by but no one greeted or engaged me. Eventually the manager walked over and took my order then he gave my order slip to a waiter and the waiter brought my drink, He sat it on the table and kept walking( no hello, welcome, or anything). It made me feel like he didn’t want to serve me. The restaurant was not busy at this time, and there were lots of waiters hanging around not doing anything. When seated they bring you complimentary bread and salsa. The kitchen only brought me bread, and when i asked why they didn’t bring the salsa? He said, “i didn’t bring it because it’s spicy”. I told him i like spicy food and he should’ve asked me instead of assuming because im American i don’t like spicy foods. The kitchen staff brought my food and again it was delicious. By this time i was finished and no one has asked me if I needed anything extra, did I like the food? would I like another drink? it really made me feel even more uncomfortable. Especially when I see the waiter assigned to me speaking to other guests(in Spanish) assuming I didn’t speak Spanish also. Finally i asked for me check and Togo box in Spanish and his eyes got big when i told him I live here, i speak Spanish and the service was horrible. He apologized and said I didn’t know you speak Spanish. I wouldn’t recommend this place for tourists or tourists appearing people based off my experience. Maybe place a Togo order that was you...

The entrance was uncomfortably close to the parking area; in fact, cars from the valet service were being pulled up directly in front of the door, giving me the unsettling impression that one might hit me as I walked in.

Inside, the restaurant had the charm of an old establishment — the kind of place that makes you think, “This place can’t possibly disappoint.”

The staff were very friendly from the moment I entered. As usual, I asked for recommendations. The waiter did not offer any specific suggestions at first, but when I asked about the Spaghetti Frutti di Mare, he said it was good, though not very convincingly. I requested to substitute the pasta for fettuccine, to which he responded, “Excellent choice.” When I inquired about the octopus carpaccio, however, he replied, “Very good selection, highly recommended,” which sounded suspiciously rehearsed.

Soon after ordering, he brought out a pizza dough bread, which I must say was one of the best items of the evening. Unfortunately, the octopus carpaccio was disappointing: underseasoned, and the octopus itself was still frozen. The fettuccine frutti di mare was the kind of dish one could find anywhere — nothing extraordinary. Perhaps the only positive detail was that the pasta was cooked al dente.

I was left wondering whether I had simply chosen poorly, because the restaurant itself exuded the aura of a place capable of delivering excellence. I will likely return, if only to give it another chance and verify whether my initial impression...