Mantela Restaurante — Restaurant in Jalisco

It was New Year's Eve. They seated us in an area that was away from the main part of the restaurant, sort of down a corridor that ran to nowhere along the edge of the building. It was cold and very drafty, a bit of a wind tunnel, actually. I'm a Canadian, naturalized Mexican citizen, and I have lived here for 25 years, I know it gets cold at night, so I brought my faux blue fox full-length coat, and I was fine. My friend from Oregon only had a shawl, and while they did have gas heaters, she was very cold. It was also very noisy due to a speaker right above us.

I was not at all impressed with the 2nd class seating arrangements. The area where they sat us is out of the way of the main restaurant and very drafty. A family of about 8 were seated next to us, and they left around 11 pm, likely because they were cold. They looked cold. Service was sporatic, probably because we were not in the main part of the restaurant.

We wanted to try the fusion wontons, but they were out of them by 10 pm. Poor planning on the part of the kitchen. The menu wasn't particularly interesting, so we tried some appetizers.

The sea bass tacos in black tempura were not very good. They were soggy and just not special. The tuna sashimi with avocado tostada was nice, once again, pretty average but pleasant. Now, the meat empanada was melt in your mouth sabroso and really excellent. Kudos on the empanada.

My friend doesn't drink and I was hoping to order a half bottle of Veuve Cliquot, I have found half bottles in Mexico before, but they had no half bottles of anything and they had no champaign for sale by the glass - on New Years Eve. We were served a glass of Moët Chandon at midnight. That was a nice touch.

Would I go back? No, not even if I had a better table. The menu just wasn't that inspiring ... though that beef empanada was really stellar. It was an OK experience. I'm glad I...

I had the opportunity to dine at Mantela Brasa for New Year's, and while the food was enjoyable, I must express my disappointment with the service. Our experience took a downturn when, after finishing our meal, we left our drinks on the table to step out for a smoke. Despite informing our server about our brief absence and requesting that our drinks be safeguarded until our return, we found the table entirely cleared upon our comeback. It was evident that there was a lack of communication among the staff.

Seeking resolution, we approached the manager, who claimed the server had already informed him and that our drinks were being remade. However, when the drinks arrived, they were noticeably weak; my bottle of Evian water was substituted with a generic brand. Even more disheartening was the replacement of Moet champagne with a subpar sparkling wine that lacked the quality we expected. When I inquired about my missing champagne glass, I was told it was complimentary and no longer available. After expressing my dissatisfaction, they presented a half-empty sparkling glass with no bubbles.

The overall experience soured at the end due to a mismanagement of a simple mistake. While the intention to rectify the situation was evident, the execution fell short, leaving a bitter taste in what could have been an otherwise enjoyable evening. Properly addressing issues is crucial, and unfortunately, this aspect of service was lacking during our visit to...

Ubicado en Andares, Mantela ofrece una experiencia culinaria centrada en las brasas y mar, combinando una atención cálida y un ambiente acogedor. A continuación, algunos aspectos destacados de mi visita:

Desde la llegada, el personal fue amable y atento. A pesar de no contar con una reserva, nos asignaron una mesa rápidamente, ofreciendo opciones entre la barra o una mesa tradicional. Aunque la mayoría de los restaurantes suele ofrecer agua de cortesía cuando la solicitas, aquí la solicitamos y nos sirvieron agua embotellada sin previo aviso sobre su costo, algo que podrían mejorar mencionándolo al inicio. La decoración es atractiva y acogedora, aunque el paso constante de personas por un pasillo cercano puede ser un poco desconcertante, especialmente para quienes buscan un entorno más tranquilo. Disfrutamos de una variedad de platillos y acompañamientos que resaltaron por su sabor y presentación. Las salsas, frijoles y la mantequilla con agave acompañados de pan de masa madre fueron un excelente comienzo. Las quesadillas de champiñones destacaron por su crujiente textura y buen sabor. El menú de cócteles también es un punto a favor, con opciones como el "Conejo" y el "Destino Berry", que resultaron ser refrescantes y bien equilibradas. En cuanto a los platos principales, el taco de costilla fue jugoso y bien sazonado, mientras que la milanesa de pollo con queso gratinado fue agradable, aunque habría sido ideal que estuviera acompañada de algo más allá de las papas. El postre Ferrero fue un cierre perfecto, con un equilibrio de dulzura y textura que cumplió con las expectativas. El restaurante destaca por la limpieza y comodidad de sus instalaciones, especialmente los baños, que estaban bien cuidados y eran cómodos. Un detalle curioso fue que al final de la comida, nos ofrecieron gomitas de temática de Halloween, lo cual añadió un toque especial y festivo a la...