Palax Chroma San Pedro — Restaurant in Nuevo León

We went here twice in the span of a week. The first time we had good service and good food (menudo and molletes), so we went back. The second time neither the food nor the service was good. They didn't have a standard item on the menu, machacado con huevo. The "tortilla española" I ordered bore very little resemblance to the Spanish dish, and was overcooked and dry; so were the fried eggs and ham my companion ordered. Based on our first experience I'd've given 4 stars; based on the second, one or two. The fact that you don't know which experience you're going to get makes me go with the...

I'm a fan of the Palax franchise, and I ho almost everyday but the time I came to this one I was really disappointed, the bathrooms didn't even have toilet paper, the bathroom's door didn't have a lock, the food is a little bit more expensive than other Palax's but the taste was really bad... my chilaquiles were really soggy, the cheese tasted like plastic, I really didnt like...

Don Bernardo fundador original se volvería a morir si ve esta "franquicia". O será que el franquiciatario no ha sido informado de que tanto el nombre, las recetas y las porciones deben servirse iguales en todos los restaurantes para poder seguir siendo franquicia? 3 tortillas para comer!! Y te cobran las demás $5.00 (otras 3 si pides más tortillas pero que en changarro de mercado. Ni VIPS SANBORNS TOKS, ni en el Mercado Juarez ni en la expo, etc NINGUNO TE COBRA X MAS TORTILLAS Y TE DAN MÁS A CERO PESOS) la salsa en vasito de comida para llevar (no los 2 molcajetitos de salsa de Palax original.) Y la inocente mesera diciendo "es que somos diferentes" La franquicia consiste en respetar LO MISMO que el original. NO ES LUGAR PARA NIÑOS 3x6mts mide y lleno de mesas. En Resumen, rica la comida, te cobran por lo que debería incluirse como tortillas totopos salsas. casi siempre está solo para las 10-12 mesas que tiene seguramente porque No debería llamarse Palax si No sirven como Don Bernardo hasta...