Blue moon — Restaurant in Playa del Carmen

I had heard this was the best restaurant at the Ocean Riviera Paradise resort, but it ended up being a very poor experience. The primary issue was the food.

Maybe I ordered the wrong thing, but the peach salad had no peaches. It had one piece of grapefruit and a sketchy piece of jello mold on top of some greens, but that was it. Super bland. How do u screw up a salad? But the worst part was the main dish. I ordered the short rib. It was all fat and bone; im not exaggerating.

It’s my first time at an all-inclusive and I’ve kept my expectations low on food quality, but this was truly disappointing at supposedly one of their good restaurants. I probably should have ordered another dish because I actually left hungry. Didn’t have the stamina to keep trying after bad experiences with the first two dishes.

Lastly, I didn’t appreciate the way they were hard selling their wine list with extra costs/inflated prices. I tip well, but don’t like to get nickled and dimed for extra costs once I’ve already paid...

We went in expecting an amazing dinner and service from what we had heard, but it was far from the experience we expected. When we got our food it tasted like it was drowned in margarine, the chicken was extremely dry, and the two beef tenderloin fillets we got came out completely different textures. Even after we had finished our food we had to wait at least 10-15 minutes of watching our server Adrian walk past us without taking the plates or asking if we wanted dessert. When he did we were very excited with a few people in our party wanting to try two of the desserts but our server seemed super hesitant and tried to tell us that it was “way too much dessert” for us even though we have never had a problem at any other restaurant within this resort. When we did get our dessert our crème brûlée was grainy with the sugar not being toasted at all. Very disappointed we expected our best dinner and got our worst in the...

BREAKFAST IS BESO HOTEL ONLY Our server was Javier and he was great.

Bread and butter for table 3/5

Citrus 4/5 (could use a bit more flavor)

Salmon appetizer bites 2/5

Vodka cran 4/5

Onion soup 4/5

Chicken breast fricassee 4.5/5

Beef tenderloin filet with mushrooms (cooked medium) 4/5

Passion fruit crème brûlée 4.5/5

Hazelnut mousse 1.5/5 (rubbery texture with very little hazelnut flavor)

Service 5/5

Ambiance 4.5/5

Esteban with concierge came by and assisted us in scheduling next evenings dinner without having to request - incredible service!

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