Sport Bar Gran Riviera Princess — Restaurant in Playa del Carmen

I already gave my review on the main Google page but would like to put it here as well.

We had a disappointing encounter at the Sports Bar. We attempted to take food to our room to finish it there, as we had observed other guests doing so without any visible restrictions. However, instead of calmly addressing the situation, a staff member (a woman) chased us down the hallway, yelling and making us feel like thieves.

While I understand the need for enforcing policies, the aggressive behavior and lack of professionalism exhibited by the staff member were uncalled for. There was also NO SIGN that said that food cannot leave the premises. As a paying customer, I believe it's important to be treated with respect and courtesy.

In conclusion, my encounter at the sports bar left me feeling unwelcome and undervalued as a guest. I do not think that the staff at the Sportsbar understand the concept of customer service and what an “all-inclusive”...

A nice place to catch up on your sports addiction. Quiet except voices of people enjoying themselves. You can request almost anything on the TVs and the service was quick and professional. While the food was not five star remember it is a sports bar. The food was hot, fresh and tasty. Oh and the coffee was fantastic. For a change try the Dirty Monkey. There is even a poker table in the corner for those wishing a card...

Management should be advised promptly as one of their older female staff members are putting a price on the usage of the Pool/Billiard Tables. Absolutely shocked when asked to pay $ 10 USD to play a round. This is an...