Muen Coffee Shop — Restaurant in Querétaro

We've walked past Sepia Cafe many times during the pandemic and seen it busy, so we thought it must be good. We recently got vaccinated, so we decided to give it a try. Unfortunately, we had a very bad experience. My wife and I are vegetarians. We saw that they had a "panini vegetariano" on the daily menu and my wife ordered one with a side salad. The waiter delivered a ham sandwich with potato chips. We explained that it wasn't what we ordered, but the waiter insisted that it was and asked if we'd like to take it home. We said no, we are vegetarians and have no use for a ham sandwich. Please bring us what we ordered, a panini vegetariano with a side salad. A different waiter eventually brought the vegetarian sandwich and salad. When the bill came, we were charged for both sandwiches, though we had not accepted the ham sandwich. The waiter insisted that we pay for both. We told him we didn't think it was fair to charge us for a sandwich we didn't order and didn't receive. He insisted we must pay for both sandwiches. We told him we were quite unhappy and were unlikely to return to their restaurant after that experience. He...

Very nice coffee and brunch place. Took about 15 minutes to be seated as they were busy around 11.15, but it definitely calmed down by leaving at 4. It was a long stay for brunch and a catch up over drinks and we didn't feel like we need to free up a table for space. We enjoyed some huevos con machaca and chilaquiles. Our 2 friends who also enjoyed their brunch but I can't remember what they chose. All drinks tasted great, pink lemonade wasn't to sweet, Jugo Verde was well blended and mocha frappucinos had loads of ice and cream. We were right on the front in the sun and after eating we asked to move inside in the shade with no issues. The only downer is there are some buttons for staff attention at tables but they seemed to not be responding to those. A hand held up seemed to work fine though 😁. Would have been nice to be asked for a drinks etc a little more often...

We all know that hard to find a good food in Qro... i just dont understand how the basic breakfast can be bad. Its actually on the roadside, a bit loud to communicate with your company, and its expensive.

Edit:thank you for your kind comment.

I ordered nata de pan dulce, maybe they microwaved it, pan dulce was messy(dry outside and wet inside, pan dulce needs to be soft i believe)

My friend ordered a lasagna, again i guess they microwaved it, cheese part was sticked to plate and she couldnt take the food with her fork.

We left more than half of it.

About location, i will visit another one, i hope food could be...