Braza Grill — Restaurant in Quintana Roo

Truly a very terrible experience here. Our table somehow wasn’t assigned to wait-staff (particularly unfortunate for a Brazilian style steakhouse that brings the meats to you in rotation). We asked several times to no avail (they actually just stared back and laughed, it was horrible and sad). At one point, I directly asked this waiter, Sergio (“the Fly” written on his name tag), if he could please serve us the meats he was cutting. He said he wasn’t assigned to our table, and that his chicken was raw and he couldn’t serve us. I said… you were just serving others though… and he said “yes some people prefer raw chicken”. And then laughed and walked away to serve another table the same chicken. Monica, the manager, was nice enough and empathetic but also didn’t change...

You'll find this restaurant at the Adult Scene section. It was open every other night (with The Catch being on opposite night). It's basically an all you can eat different various meat grill - they walk up to eat of the tables with new batches that you can try. Otherwise, there's a self serve buffet of salads and pastas. Service generally good, but often you'd sit 5-10min waiting on next batch, and some of the portions were pretty small as well. The desserts are standard as well, nothing different or special...

Braza Grill is located in the Adult Scene section of Planet Hollywood Cancun. We had dinner here and we loved it. It is a “rodizio” type of place. Not to be missed if you are a meat lover!!! As a starter there is a buffet salad bar which included prawns. Then they bring to the table different meat. You can just take the ones you prefer but I recommend to try some of all. Hosts and wait staff were super friendly and made us enjoy dinner. Both Catch and Braza restaurants made it worth to stay at adult...