LA LAGUNA RESTAURANT AND LOUNGE — Restaurant in Quintana Roo

Salt, salt, salt is how I would summarize it. Most of the dishes were too salty. How do you make a garden green salad salty?? So we began the night with ordering a red wine, a 2011 Tempranillo which we were really looking forward to. Our waiter messed up the uncorking and someone else tried to save the bottle but it resulted in bits of cork going into the bottle. His solution? To filter it with a dinner napkin. You’re going to serve a $130 bottle of wine to your customers by first filtering the cork out using a dinner napkin??? We tried to ask for a fresh bottle but instead they tried to make excuses that it was the last bottle and so on. The wine they ended up serving us wasn’t too bad and the night could have been saved had it not been for the horrendous food. There was one dish which was ok and that was the grilled whole fish. The rest was salty. The chicken noodle soup we ordered for our 2 year old may well have just been sea water. The oysters were not shucked cleanly and you ended up trying to clean shards of shell from your mouth.

La Laguna is one of Fairmount’s restaurants on the Mayakoba complex. We were staying at Banyan Tree and had been, for days, trying to get Banyan tree to reserve a table for us at one of the restaurants at Fairmount. They kept giving us excuses that they were full and so on. By chance we happen to pass through Fairmount and booked a table at La Laguna at their lobby. In hindsight I feel the Banyan were probably trying to do us a favor.

To finish, if you are thinking of dining here,...

Excellent place!

The location is perfect, a great place to watch the sunset over the mangroves. The view is incredible and a really nice place to connect with nature.

The breakfast is excellent. Plenty of options and many good dishes. Chilaquiles and ribs are excellent. Cheeses, fruits and fresh seafood is excellent. Plenty of options.

The staff is very friendly and experience-oriented. Simply the best service.

The food is not as great on other times of the day, but between the breakfast, the staff and the setting I give it a 5.

Arrive early or at off-peak breakfast hours to get a good view of the mangroves. Come back for a drink and snacks in the afternoon to enjoy one of the most beautiful sunsets you...

Great location, staff was perfect; funny, welcoming, smart, attentive. Sunset over the Mangroves. Food was just OK. Fish was smothered (get mole on the side), the Queso Fondido(sp) was impossible to get off the pan, the tacos were average at best. Except the short rib taco- very good. It was supposed to be a Tequila bar but not so much (it's a Mexican restaurant in Mexico with a sign that says Tequila Bar...what was I thinking!) You see, gringos like me want a flight to try, explain why these tequila's are special, what is blue agave...etc.. etc. Not here. If the staff was wasn't so good this is a 1.5...