Mamá Mía — Restaurant in San Miguel de Allende

Great location just a few steps from the main square with a busy atmosphere. The food is not bad, nothing to rave about but nothing to complain about really, except the lack of salt on everything. Just adding a bit of table salt changed the flavors immensely. The main issue is the lack of staff. It's a busy place with 2 main levels. With the amount of patrons they have the upper level we were on needed an additional 3 waiters minimum to get the service up to par. We had 2 waiters and a couple of bus boys on our level and all the tables were full. It took a long time for someone to come around and take our order. Our initial drinks came quickly but the food took a long time and when it did arrive they brought our starter salad at the same time as our main course, so of course the mains were getting cold as we ate the salad. We also ordered a bottle of wine and halfway through the meal it still hadn't arrived. We asked for it 3 times and even went directly to the bar. After another 5 minute wait, for a total of 20 minutes of waiting, one of the bus boys told us they didn't have that wine in stock. I was a little annoyed and I let it be known. The nice thing is that they then brought us a glass of wine each on the house, trying to save the day as best they could, which we...

I don't recommend to eat in this restaurant. The service was very bad and slow, just to get a glass of water we waited 15 minutes and we had to ask another waiter to bring the water, and the waiter came after the other waiter gave us the water, once he took the order he never came back and we had to ask other waiters to bring things we needed, also we went to the restaurant to eat a Thanksgiving dinner and when the waiter came he told us that we needed to have reservations for the Thanksgiving Dinner, I also spoke to the manager and she said that they didn't expect many people coming and that the head chef said he didn't make a lot of Turkey, but I also told her that we had reserved 4 Turkey Dinners but she said she was sorry!! so we ordered other food, my brother had a sirloin stake and he said it was OK, could had been better, my sister in law had a pasta with breaded chicken dinner, it needed red sauce that also had to wait for someone to bring but it came, I had the Chicken cordon blue dinner plate, it was the worst food I had ever had and it looked like it bad only chicken with some cheese and some sauce. NOT A GOOD...

This restaurant is a beautiful setting, the atmosphere is amazing, unfortunately that's as far as the positives go.

The service is terrible, not really the servers fault as there is no way one server should be responsible for so many tables, but we were there for about 1/2 an hour before the server approached us. We had to go and ask someone to take our order. We ended up ordering everything in one go, including a bottle of water for the table. Another half an hour goes by and we still haven't even got the water. Eventually the water, drinks, starter and mains comes out in one go.

Food was average at best. Nothing special.

The staff wouldn't even clear the tables even though we had stacked all the plates for them while they were preparing the table next to us.

We had to ask 3 different people for the bill, and were made to wait another 15 minutes to pay

We were looking forward to a nice night at this place, as we didn't have long in San Miguel and it turned out to be the worst dinners of our whole trip.

The table next to us had the same problems the guy had to get up to go and look for someone to take...