First... I've dined there several times. The meals and the pizza is always excellent, one of the best pizzas I've had anywhere.
The problem is that 2 very different pizzas have similar names.
We ordered the ham, mushroom, olive and artichoke pizza and my lovely Mexican dinner date spoke out loud in Spanish to the waiter listing the 4 toppings; Jamón, champiñón, aceituna y alcachofa.
That pizza we wanted is described: "QUATRO STAGIONI Jamón, champiñón, aceituna y alcachofa. $ 235.00"
They instead brought the 4 cheese pizza: "QUATTRO FORMAGGI (CUATRO QUESOS) Mezcla de mozzarella, parmesano, queso de cabra. $ 265.00"
We returned the cheese pizza and they made the new one as ordered; it was fantastic. We were charged for both and given the cheese pizza to take home. I'm not an arguing type person so after my date explained their error I still paid the bill and tipped well. BUT... They should have kept or comped the first pizza especially after we spent over $1,000 pesos on 4 shots of Johnnie Walker.
It's hard to give them a star rating because the food and ambiance are top notch, but the error should have been dealt with differently. I'd give them a 5 for the food and a 2 for mishandling the error.
Even with the mix up,...
Read moreUnfortunately we did not have a chance to try the food. We visited on a Tuesday evening at 6 pm. We were there for about 40 min and we were still the only people. Once we received our drinks we ordered a pizza with Italian Sausage, and we ordered without black olives. The bread arrived which was very good. They served with a bowl of parmesana cheese. Once I tasted I asked the waiter if they do not use Parmigiano Reggiano in their Italian restaurant. He mentioned that supposedly they do but in actuality they do not. That was a big strike for me for an “Italian” restaurant using an inferior cheese. The mezcal cocktail I ordered was good and the strawberry daiquiri was subpar. Once our pizza arrived it was full of black olives although it did look appealing. We mentioned to the waiter that we had requested without and he took it back. The kitchen Is open so you can hear them talk. They had no more sausage but they pulled out of the freezer and then put in the microwave. At that point we decided to cancel the pizza and look for our meal elsewhere. The low rating is based on these comments only and not the overall food...
Read moreWent to visit last night. (December 26th 2022) saw it had good reviews so I thought I’d give it a look. The food was quite tasty but did have a little off taste to it. I am currently sicker than ever with food poisoning. I can 100% pinpoint it was from Vittore because I didn’t not eat anything since because this morning I started to feel off. Now in the evening of the 27th of December (today) I am suffering from it. I had the chicken parm and that had to of been the reason for the way I am feeling right now. It’s a nice restaurant with decent prices and it’s a shame this is happening. Not sure if this is a one off time or if it happens frequently but I do not wish what I am feeling currently on my...
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