Nice hotel, depending your room it is also in a quiet area, as long as you do not have poolview, We overlooked the parking lot, which was the quiet side of the hotel (room 333), the other side near the shops is noisy due to the music from the restaurants and public transport, which all have a soundblaster.
Rooms are like the photo's, spacious, good mattresses, pillows, and great hot shower. Big balcony.
Great breakfast buffet, good food choices and well prepared, I loved the fresh baked eggs.
A few tips for the staff: Make your guests feel at home, do not question the room choice of your guests, a guest knows what he/she books, and that is not up to you to judge. We like big rooms, so we book double bed rooms, that is not your concern as long as we pay, right?
If you pretend to be an eco friendly hotel and urge your guest to be nature preservation aware, why is everything packed in plastic? Towels, cups, cutlery in the restaurant? And why did I get a plastic wrist band that no one even checked or looked at during my stay?
Checking a room when a guest leaves is not hospitality 2021, that is from 1970 or something, I had to wait a long time before housekeeping gave the clearance for me to leave. Very annoying, what in your rooms should I want to take with me? You do not trust your guests? And you do not make enough profit to cover for that one guest that does take towels or a coffeemaker? Come on!
We all know there is COVID, do not spray me wet, I travel on a motorcycle, my bags are dirty and dusty (So am I) now they are muddy, and make a mess when I open them.
When your COVID door policy does not allow guests to enter or leave the hotel, please make sure there is always someone at the door, it does not make me feel welcome when I have to wait, it does not make me feel a valued guest when you treat me like I...
Read moreAnother great experience! This time, everything seems even better. It looks like some work has been done on the rooms, really nice new bedding, newer furniture, etc, and as before, absolutely immaculately clean! The hotel has been freshly painted and looks great The staff is warm, welcoming and accommodating. ||You will find things here that you would never expect at a hotel at this price point - Not one, but TWO swimming pools, a large one at ground level and a smaller one on the third floor, a fitness center, a business center, a small bar/restaurant near the main pool AND breakfast is included! The hotel is quiet and while my room was on the first floor this time, I didn't hear any street noise or any noise from guests in the pool. ||This is my new favorite place to stay in Mazatlan. Restaurants, bars, the beach and shopping are all close by and the atmosphere in the Golden Zone is always one of fun! I'll keep coming back. Thank you, Quality Inn for living up to your name and for making me feel welcome. I lived in Mazatlan for quite a few years and have stayed in more than a few hotels and this one definitely gives you the most bang...
Read moreWe stayed at the hotel for a week, our 3rd floor room was very adequate, we had a balcony facing the pool. The 7 night stay was just over $600 CDN which was an excellent price. Public transit is only one block away and there are many good restaurants within a 5 minute walk from the hotel.|We found a laundry service just a 3 minute walk away which was very convenient, and only 80 pesos for a load of laundry (wash and fold service). |A barber shop (Mr. Barber) is only a two minute walk away and an unbelievable low price which included a shampoo and shoulder message.|The hotel is in a quiet location, there is a roof top pool on the 2nd floor above the lobby as well as the larger main pool and hot tub. There is a small bar on site, and an ice machine near the pool.|Staff was very helpful even though English isn’t one of their strong points.|There are no English channels on their TV service, but most bars and restaurants nearby have many TV programs where you can go out and enjoy sports in the evenings.|I will certainly stay at this Quality Inn on my next visit...
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