As I always do with my reviews I'm going to sandwich this. Some good, some bad, and then finish with good. I'm an experienced restaurant owner so keep that in mind. The restaurant is lovely. You do need to be upstairs for the view. The stairs are really steep and some of our party couldn't make it so they weren't able to go up. Patio downstairs is great but no view. Inside looked very nice. Bathrooms were clean. Our waiter tried really hard to keep us happy. However they are new and need some work. First off. The directions we got were "end of the Malecon", wrong, no where near. They are on the hill before you descend into the Malecon across from the ceramic shop that is full but closed, fenced off for years. Use maps (which unfortunately our phone would not do at that time) with the address. The chicken and pork sandwiches (basic) look so much a like you can't tell which is which, truly. They ended up removing one from our bill. Our guests were served the wrong meals. Party of 7 and the waiters played "plate roulette" as they didn't know who got what. We had to guess who had ordered what meat med rare or well done and almost everyone was disappointed. The Ribeyes (super fatty) are served on a wood plank with no room for juices and they cut it immediately, don't let it rest so juice is pouring off the board and on the wire mesh tables it seeped through onto everyone's clothes. Now for the good part. The taste of the meat and salmon were delicious. The waiter knew we were super unhappy and tried really hard to make it right. Wine and drink selections (full bar) are good. I'd give them another try, maybe when they've been...
Read moreWhat the hell happened to this place. Went downhill bad....2 hours and STILL waiting for our food!!! I've asked several times and they said it wouldn't be much longer that was an hour ago... Absolutely ridiculous won't be back here again.
Update to reply: actually we were set upstairs by staff and there were plenty of open tables. Nobody told us that there was a one-hour wait. Even after we asked the waitress numerous times they just kept telling us our food is coming for at least an hour. We then moved downstairs because of people fighting at the large table upstairs after about an hour when the place started clearing out and there were plenty of open tables downstairs. And then still waited for another hour. It just seemed very disorganized in the kitchen and the wait staff and they were running all over the place perhaps there's more people needed or more organization it...
Read moreWe have had two previous meals here and we're happy...but tonight for the Thanksgiving dinner we were so disappointed. They lost our reservation but did seat us but it went downhill from there. We had to remind them we were there for each course...actually went to the bar to request both the salads and later the dessert. The worst part of the experience was the very loud live music. All four of us have sore throats from having to yell over the music to have any conversation. We did ask for it to be turned down but that lasted only one set. We had really hoped to have a fun time visiting with good friends but left frustrated and with huge headaches. The dessert was abysmal..horrible pastry with what we thought was pumpkin inside..but who knows! This place needs to realize it is a restaurant not a...
Read more