The Point Restaurant — Restaurant in undefined

Our last night in Puerto Peñasco and we decided to finally go to The Point Restaurante Bar for dinner. It seemed that we looked to be the first customers of the evening and I (Amy) ordered something with chicken off the menu, since I don’t eat any seafood (allergic to shellfish) and Stephen ordered some Coconut Shrimp. A few minutes later the chef came back out with the waiter to tell me that the chicken meal I had decided on would take awhile to marinate and cook, taking about 45 mins. It was early and we we’re willing to wait, but instead Chef Fernando asked if he could make me a one of a kind chicken dish. I said why not, so he asked what I did & didn’t like, to make sure he made it perfectly for me. I can honestly say it was absolutely delicious, one of the best meals I’ve ever had!! I asked what it was called and he didn’t even have a name. He asked my name and of course Stephen piped in, so they jokingly said it is now called the Princess Amy Special. Stephen said his meal was delicious as well. We also ordered The Point Margarita, which was yummy with a beautiful presentation. I’ll just end this with, the tide was perfect, the view was amazing and the food and service were spectacular!

Edited to add: I’ve since been contacted by Chef Fernando and the Princess Amy dish will now be offered on the menu!...

⭐0 star 👎👎👎 (owner need to see this) Very disappointing experience. My wife and I had a reservation at 9:30 PM hoping to enjoy some good fish and the nice view. Unfortunately, the night was completely ruined. Our food didn’t arrive until around 11:15 PM—after the restaurant had already closed. When it finally came, it was undercooked, smelled bad, and was simply inedible.

We tried to speak with the manager, but she showed no professionalism or concern. Instead of listening to our complaints, she insisted the food was fine and blamed us for not liking it. Every time we tried to speak, we were cut off. To make it worse, some of the staff made rude comments in Spanish. When I replied in English, they immediately responded, confirming they understood us all along.

I asked to have the garlic fish and fajitas removed from the bill since they were not edible. They refused and told me they would just pack it to go. When I went to pay, they said “cash only,” even though I only had a card. After making me wait 15 minutes, they finally said they could accept my card.

This place seriously lacks customer service. We came to enjoy a meal with a view—not to be disrespected, wait two hours, and be treated like we were the problem. The owner needs to take a hard look at how this staff treats customers. Totally...

My boyfriend and I came here on Friday evening. Sat inside right away by the manager.

We both got margaritas: I got the Point (Mango and Strawberry) while my boyfriend got the mango. Both were a bit too sweet, but that is normal. Squeeze some lime juice in there and you're good. We split the large Shrimp Cocktail Mexican Style which was extremely tasty! Far better than The Blue Marlin's- better balance and more flavor. Then, we both got The Chef's Special which had flounder, shrimp, and vegetables. The flounder was a bit on the dry side, but still quite delicious especially when paired with everything else or wrapped up in a flour tortilla. The service was very good- our waiter catered quickly to us, plus another helper kept our chips and salsa filled and made sure we were okay constantly, and the manager checked in on us too. As we were leaving, all of the staff said thank you and to have a great night.

Also, just want to note we tend to have pretty strict healthy diets in daily life and we have had absolutely no health problems...