Thakkhola Thakali Cuisine New Baneshwor — Restaurant in Kathmandu Metropolitan City

Disappointing Experience at Thakkhola Thakali Cuisines, Baneswor, Kathmandu

During my recent visit to Thakkhola Thakali Cuisines in Baneswor, Kathmandu, I must admit that I was left disappointed. Despite having high expectations based on online reviews, my family, consisting of 10 people, found the food and service to be quite unsatisfactory.

The food quality at Thakkhola Thakali Cuisines was below par. The dishes lacked flavour and were not prepared as per our expectations. It was particularly disheartening as the restaurant had been recommended to us for its authentic Thakali cuisine. The taste fell far short of what we anticipated.

Furthermore, the service provided was subpar. The staff seemed disinterested, and it took significantly longer than expected for the food to be served. There was a lack of attentiveness and communication from the restaurant staff, which further added to our disappointment.

As a hotelier (abroad) myself, I understand the importance of maintaining standards. Thakkhola Thakali Cuisines should strive to improve their food quality and service to meet customers' expectations and live up to their reputation.

In terms of suggestions, I would recommend that the restaurant focus on enhancing the flavors of their dishes and ensuring timely and attentive service. Providing proper training to the staff on customer service and communication skills would also be beneficial.

While my experience at Thakkhola Thakali Cuisines was disappointing, I hope that the restaurant takes constructive criticism to heart and works towards improving their offerings. It's essential for any establishment, even those with positive online reviews, to continually strive for excellence in order to meet customer...

We are frequent in this restaurant since my workplace is nearby me and my partner usually stop by their for lunch or dinner, that day I didnt had lunch therefore around 3 /4 pm we went there my partner had already eaten therefore we ordered only one thali set , and some drinks I understand some people might order one plate and share and all but it truly wasnt our intention one of us had already eaten therefore we ordered only one set the waiter didnt even asked anything he took the order and shortly his senior came by and he was like u cannot order one and share the plate we were shocked its not like we went there for first time we are frequently there , the way they said it the rudeness the attitude of the waiter the aura the gve off i wanted to get up and leave that time however my partner stayed calmed and mentioned we wont share , even though after the food was being served the waiters all of them were rounding around our table to see if we are sharing like comeone u can feel it in atmosphere i was so uncomfortable and embarrassed by the treatment that my partner went to bathroom and didnt came back until i finish so i wont feel uncomfortable, this is the treatment you get while paying the full overpriced money for your meal the embarrassment the humiliation free ma khako jasto, i work in hospitality too therefore the staffs need to well trained and groomed mentally before they interact with guests and the seniors shouldnt be given title just because they have been in propertu for long enough the short guy who is senior and thin mangolian looking guy ....

If you are looking for a place to have qualoty tike with your family and friends while having the taste of Nepali Thali, then you can opt to visit this place. It serves tasty Nepali Thali all day. The restaurant is open from 10:30 am to 9:00pm. Though they call themselve 'Thakali Restaurant' you won't find the taste of authentic thakali food and spices here, even the crokeries doesn't represent the 'Thakali Theme'. But the of the food was tasty and less spicy. They also serve snacks and other starters too. Among the starter, mustange aloo can be tried. If you are looking for snacks or brunch, then you should better find another restaurant since its more specialized for the thali. I had ordered Dhido(Made from Millet wheat) which was freshly cooked and served with mix veg, aaloo bhujia, aaloo cauli gravy, black lentils, boiled green leaf, mulako achar(white radish pickles) green salad and a timy piece of papad. The dhido was well cooked. The aloo cauli gravy's taste was average. Their spacious indoor and outdoor sitting arrangement is enough for group lunch or dinner both for friends and family. They have a cozy coffeeshop which serves fresh...