McDonald's — Restaurant in Almere

By far THE WORST McDonald's I have ever come across! I traveled quite a bit and tried McD's around Europe and across the US but this... They should just shut it down and apologise to anyone who ever made an unfortunate decision to give them a try. I also worked in McD's myself at one point so I know what this job is like and what it entails.

FOOD: Cold, soggy, feels as if it was lying out for too long. Ice cream is 9/10 times almost completely melted. Simple reason, it is made as the first thing in the order instead of last. Fries, if you are lucky to get a full container, they will be cold and often unsalted (no, you don't get that as an option, they apparently decide that for you). Prawns, are so overdone if feels like you're chewing teastless rubber.

SERVICE: All staff look depressed and annoyed at you for even coming in. It's painfully clear that they would much rather be on their phones and you are just interrupting them (that's actually what happened when I went back after my order was mixed up).

ATMOSPHERE: It feels like a room full of teenagers who are angry at everything and everyone and who are forced to do something they just hate doing.

Just to be clear, this is not based on 1-2 times, I ordered. My wife and I, we went there around 20 times at least across 1 year. I saw different faces, sometimes the same faces. They all have the same attitude and it really stinks. If you could taste their attitude, everyone would end up with a food poisoning and 3rd degree burns.

I do apologise for misleading anyone who is reading this by giving that place 1 star but unfortunately there is no option of a 0 which this place so...

The place is very very dirty. Tables stay for long without being cleared and the flor is littered with empty boxes of burgers etc. Upon being asked repeatedly, finally one staff member came to clear our table but only our table. The rest stayed full of garbage. Those tables were still not cleaned an hour later when we left.

There are too many employees behind the register doing nothing but chatting and laughing, loudly. Some were just having a time of their lives not attending to the customers, some were busy eating their own burgers while speaking to us when we went to correct our orders that they got wrong. We ordered to eat in but it wasn't served as such. The hot chocolate we ordered came cold, the fries were also cold, wrong order of the burger. When speaking to the manager nothing was done about any of the issues. I don't even blame the staff, it is a failure of management. I wonder what the criteria is for hiring managers?! Is it "oh you have been here the longest, you can manage this establishment"?! Also they do not seem to attend the thuisbezorg people promptly either, the place was full of them too.

So basically nothing was right. So...

We ordered through Thuisbezorgd, a large portion of fries half empty, drinks not secured with tissues (as they should be done in delivery) so all the cola spilled in the bag. The food was generally half cold and we waited an hour for delivery. As a former McDonald's employee it is unthinkable for me to let such an order go. You should re-train the service and the person responsible for these fries, because I did not spend 53€ for fun. PS. While eating another problem encountered - dry, flat and hard nuggets which is a sign of too long keeping in oil and then too long keeping in UHC (a cabinet with drawers to maintain the meat temperature, the meat can be stored for a maximum of 20 minutes, then it should be disposed of, they probably sat there for 40). People, what's...