Carroll’s — Restaurant in Amsterdam

Really bad experience. They charged more than 10e for a Japanese style sando when the bread is the cheapest Albert Heijn option, a tiny slice of pastrami I'm it and that's it. No napkins, no cutlery (ok maybe not needed) and non existent service. My friend complained about the bread and they told her it was of the day They didn't get fresh bread delivered and they had to buy from the supermarket, but is not the first time happening there the same thing with the bread. Super late and slow service. We got our drinks 15mins late and the food (3 sandwiches) came a30mins after we ordered. Also they mixed up our white bread/whole wheat bread order and when we pointed out they said that it would take another 20 minutes or so to have the correct sandwitches. We should have read the reviews better and stay away. For something so overpriced as a 10-12e sandwitch it better be impeccable and not with that...

came here a couple weeks ago with my friend, it took 20 mins to order, my chai latte took 25 minutes to come out, and a whole 50 MINS to get our food. even for a sit-down restaurant this is way too much, but for a place where you order at the counter it is absolutely unacceptable. while me and my friend waited outside, two of the cooks came outside to smoke! i understand how it is as i have worked in a cafe before and am also a smoker, but i’d never do that while there’s 20 people waiting upwards to an hour for their food!! the burgers were okay, but lacked some flavor. the fries were really good. a worker let us take free drinks from the fridge for our inconvenience at the end, which was a kind gesture, but that doesn’t make up for our lost time. overall, okay food but not worth 40€ for only two people and...

I STRONGLY recommend choosing a different restaurant. The food quality was extremely disappointing, and the staff didn’t seem to care about the service they provided. I specifically asked for a condiment to be left out, and it was still included. The bathrooms were filthy, and the outdoor seating area was littered with cigarette butts and trash—clearly no effort was made to clean before opening. This also applies to the neighboring restaurant, which looked equally neglected.

Our table hadn’t been wiped down either. I truly regret not picking another nearby option. I’m tired of spending my hard-earned money on places that charge premium prices but offer subpar food and zero attention to detail. I don’t mind paying more—just match the quality...