We had high expectations on Moche based on reviews, but left very disappointed.
We ordered two glasses of white Grenache. A staff said only one glass remained and offered a Chardonnay instead. We agreed, but the Grenache tasted so off it had to be returned. Later, we noticed the wine list had changed. The Grenache and Chardonnay werenât even on the current wine menu. It turned out we had been given an outdated wine list at the start, and were serving the very last left inventory to clear. When we pointed this out to the owner, he dismissed it as a minor reshuffle. Totally outrageous.
The octopus dish served as a main (âŹ26) was shockingly small. It was a definitely a starter size not a main, even compared to other photos of the same menu in reviews. Staff were inattentive, orders were mixed up. When paying, the staff just left the machine on our table and left, no follow-up. After waiting for a receipt that never came, we had to bring it to the bar to confirm payment had gone through.
I dine out frequently, and this was easily one of the most underwhelming dining Iâve had recently.
Edit to clarify a few points from my side after the restaurantâs response
Regarding the wine: yes, I raised the menu issue at the table. You initially said the wine selection was the same and only the layout had changed. I pointed out clearly that the White Grenache we ordered wasnât on the new list, nor were some other wines that are now listed. You then said, âItâs just that one,â and tried to move on. But now, in your public reply, youâre repeating the same claim that the wine list was unchanged which directly contradicts the facts. We ordered a wine based on an old menu, were served the very last glass of that bottle, and it wasnât on the current list. Thatâs not âsame selection with a different design.â I understand mistakes happen. offering an outdated menu could be one of them. But when itâs pointed out, a simple acknowledgement would have sufficed. Instead, the consistent denial, both at the table and now again in this response, only reinforces my disappointment. We attempted to order more drinks but struggled to get any staffâs attention despite multiple efforts to make eye contact. At the end, the payment terminal was placed on the table without explanation and no one returned to assist. If this is considered attentive service, I respectfully disagree.
Itâs great that other guests have had positive experiences. But implying that my experience doesnât reflect the âactualâ service is not...
   Read moreI recently had the pleasure of dining at Moche restaurant, and I must say, it was an extraordinary experience that left me thoroughly impressed. From the moment we stepped inside, the ambiance exuded warmth and welcoming
The menu at Moche offered an array of tantalizing options, and I took the opportunity to sample almost all the menu, The flavors were exceptional, but there were a few standout dishes that I simply cannot overlook. The duck was a masterpiece of tender succulence, perfectly balanced with a delectable glaze that tantalized my taste buds. The chicken was cooked to perfection, its juices sealed within, while the eggplant provided a delightful vegetarian option that was bursting with flavor. The aji de gallina croquettes were a revelation, offering a delightful combination of creaminess and subtle spice that left me craving more.
To complement the culinary creations, the wine pairing at Moche was nothing short of excellent. The thoughtfulness and care put into selecting each wine were evident, as they perfectly enhanced the flavors of the dishes. It was clear that the team at Moche had taken the time to curate a wine list that complemented the menu flawlessly.
The impeccable service provided by Melissa and the rest of the staff was truly remarkable. Their attention to detail and genuine care for every aspect of our dining experience were evident throughout the evening. It was a delight to witness the chef himself, taking the time to greet each table personally. This level of interaction and engagement with the guests added a personal touch that made us feel truly valued and appreciated.
Overall, I can wholeheartedly recommend Moche restaurant to anyone seeking an unforgettable dining experience.
This restaurant has undoubtedly earned its place among the culinary gems of the city, and I eagerly anticipate...
   Read moreHaven't felt so scammed in a long while: overpriced menu, overcrowded tables, and awful service. Ceviche was tasting good, though you get 10 little fish cubes for 23âŹ. My main dish was grilled octopus, and it was only sauce and a single tentacle: no sides, no rice, no antyhing. It was brought together with the starters because of a mistake in the ordering system which couldn't be changed (the waiter realized the mistake while taking the order and couldn't change it). My friend's side was the cheapest fried potato-wedges, dry and shockingly out of place in a 35⏠course. Duck was dry, although on some delicious rice. On top of it, the tables are so close that as the waiters did their job, I got several butt rubs on my back as I was eating. Lovely. And the bill was steep. Stay away
ANSWER: None of my issues were addressable by a complaint. (1) a fully packed restaurant with 25cm between tables is an upfront choice which can't be fixed on the sport. (2) a "main dish" includes sides. If not, the waiters should warn about it. A single tentacle doens't consitute a "main dish", and when it's brought to the table it's too late (3) the dish was brought by mistake with the starters, even if the waiter made the mistake while taking the order. He said he'll fix it. How? The dish disappeared from the table, and I got a lukewarm tentacle 15 minutes after: likely it sat under an infrared lamp. What was I supposed to say then? (4) the other main dishes were also quite underwhelming. The fries that typically come with the Lomo were the cheapest wedges from the flash-frozen bag: dry inside and tasteless. There's a number of simultaneous issues that is too many, I have never wrote such a detailed negative review, but I...
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