New York Pizza — Restaurant in Amsterdam

Terrible pizza, worse customer service. The pizza was crunchy, burned flavor and dried out like it had been put back in the oven to reheat, or like it had been kept warm for way too long. Not suitable for consumption. Not like previous orders. So we called saying something must have gone wrong, can we get a new one. "Sorry can't help you. New dough, we're getting a lot of complaints about it" No new pizza, no refund. Basically only stating that they're going to sell garbage...

waiting nearly 2 hours for our food to be delivered to our hotel when the takeaway is only 5 minute drive, very rude on the phone when we rang multiple times asking where our food was kept getting told 5/10 minutes and to just wait outside. When the food finally arrived it was horrible the pizza wasn’t even cut properly had to rip it apart to try and get a slice. Wouldn’t...

We ordered through Uber eats, the order was confirmed by the restaurant but after 2 hours no delivery, almost impossible to reach them through the phone, and when we did they confirmed that the order hadn't even been prepared, the person on the phone was very polite and helped as...