This could have been an amazing experience; unfortunately, it was not. My partner and I went to this restaurant on Saturday and arrived around 7 PM. We were expecting to enjoy the €37.50 buffet as advertised on the online menu. However, when we got there, the waiter seated us and informed us that the kitchen would be closing at 9 PM, so we wouldn't have enough time to fully enjoy the all-you-can-eat buffet. We didn't see an issue with this, as we felt two hours was a fair amount of time to eat, but we were accepting of what he was telling us. Also, for your information, the resturant was half empty.
After sharing this information, the waiter suggested that we order a lot of separate dishes instead and assured us he would arrange them nicely on a plate. We agreed and filled out the order form he provided. He took the paper inside and then returned, saying, "I'm sorry guys, but this is a lot of food. I really think we need to reorganize this." At this point, we were in an awkward position and noticed more marks on the paper with a different pen. To be fair, we don't know if they were there initially. We reorganized our choices on a new paper, sticking to what we initially wanted.
Guess what? The waiter looked at the new order and again said, "Guys, this is still a lot of food." We insisted we could eat it all, to which he responded, "I just don't want you to be ordering food and spending more money. I would, of course, pack the leftovers for you, but I don't want you to overspend if you won't eat it all." Once again, we assured him we would.
At this point, we just wanted to enjoy good sushi, especially since it was my partner's birthday. We weren't worried about the cost; we just wanted to relax and eat. However, two or three waiters kept coming over, asking us to reconsider our order, creating quite a scene in the restaurant.
After waiting 15 minutes for our food, one waiter started cleaning the table next to us (with no new guests) as if preparing it for our plates. We thought, "Wow, it really must be a lot of food." Surprisingly, three waiters brought our food to our table, and it all fit perfectly. We finished it in about 20 minutes and even ordered more. Plus, while we were trying to order additional food, the waiters looked embarrassed about the whole situation and even seemed to be ignoring us. We could have just eaten the buffet and left satisfied. We ended up paying €93 for everything.
The food was great, but we will not be returning. The waiters created an unnecessarily awkward situation. When we dine out, we're not worried about the cost; we just want to eat what we like without feeling restricted.
This has never happened to me before. I understand the waiters probably meant well, but I hope they don't do this to someone else in the future. We handled it with humor, but another person might feel shamed.
I will leave the picture of all the food we initially ordered, and you tell me if it was too much or not 😅
Once again, good sushi, but...
Read moreHad christmas dinner at this restaurant. This restaurant surpassed my expectation by a mile. The quality of the food served here was exquisite and the sushi was still amazingly fresh, even at a Christmas night. For an all you can eat restaurants, the food here is better than a lot of upscale restaurants.
We ordered a lot of dishes, all of them are amazing, some are worthy to be highlighted further. The Karaage was crispy and moist, not overcooked. Lamb Satay was tender and has very little to no gaminess. My favourite was the Beef Rendang, which was amazingly tender and packed full of flavour.
For this price point, it is quite difficult to find a restaurant that is worth its price tag. But Ginkgo is more than worth it any time of the day!
Service was also exceptional and the servers/managers...
Read moreI spent half of my stay in this restaurant throwing up in the toilet for the terrible quality of fish. It's awful quality, full of mayo and salads to cover the flavor of old fish. It was Saturday night and it was half empty and it's in the centre so I really think they buy reviews because the quality is absolutely low for its price (around 45/50 euro each without alcohol). Someone from the staff is really nice especially the girl but some other employees are not professional, they take the dishes out of your hands while you are still eating. Paid €106 for two for stinky fish that made me throw up and feel terrible and fast food service. I mentioned to the staff that I literally spent half of the time there feeling sick in the toilette and yet I had to pay for that...
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