Sam Sam

Ordered the Shakshuka at midday, the restaurant was pretty quiet but the girl who served us was lovely and helpful. The Shakshuka was green style opposed to the traditional tomato based which is different to what we were used to but ordered it anyway. When we received our meals of course we were surprised as it looked more like a green vegetable curry than a Shakshuka. The soup bowl the curry came in was cold to touch and the green curry was also luke warm. My friends eggs were half cooked with clear egg goop encasing it. We did not finish our meals and nor were we asked after receiving them if our meals were okay, some training here is necessary for staff to go back to the customers to see if they are enjoying their meals or if their are any issues. After a while, Still no-one has come back to check on us even for more drinks we decide to leave our half eaten meals and pay. When informing the gentleman at the counter he tried to justify everything we voiced to him and offered he no apology as dissatisfied customers. We were not looking for free meals just acknowledgement and to voice some constructive criticism. How are you will you progress as a business if you cannot listen to your customers voices, they are the ones that support you. We also ordered coffees which were lovely.