Ristorante Pizzeria Luca — Restaurant in Haarlem

The food is great but the staff was not very kind. At first they didn't want to take us because we had no reservation though there were seats inside. Then one waiter came and offered us to sit outside. We did despite the cold. No heaters. Finally when the time came to pay they told us we can't split the bill. They noticed it was a school and they were all students. While trying to pay, the staff were not even apologetic about the stress we were in. I wouldn't go there again even if the food is good because I would prefer a good treatment...

Worst service ever. We arrived at the restaurant, they said to wait because they would set the table. After 10 minutes of waiting, I asked again and was told that the kitchen would close after an hour and therefore they would not serve me. The manager lacks maturity and, after asking him to speak with the attendant to understand the situation, he used the authority argument "i'm the manager". Congratulations on the poor service, we always take the visitors there and...

Exceptionally friendly, warm service with food to match. Reserve your table online and get a discount. Even in these strange times, the restaurant was full which is an indication of how good it is. There are three Lucas! The Luca at the bar welcomed us very nicely and prepared the spaghetti in the parmigiana - lekker! Luca the waiter is a great character and is passionate and knowledgeable about the food and wine. He is a fantastic sommelier in the...