11 Bar&Kitchen — Restaurant in Haarlemmermeer

Went to Bar II the other night with a friend. It’s a newer place, so I thought I’d show her. We walk in, and right away some kid tells us: “Uhhh yeah, not sure if you guys really have enough time to be here…” So I ask: “Okay… what time do you close then?” “In an hour.” An hour?! I said, “Don’t you think that’s enough time for at least one beer?”

Anyway, the service stayed bad. It took forever for someone to even come take our order. And when we wanted to leave and asked for the bill, another little prince said: “Yes! Sure! I’ll be right back!” …She never came back.

So I went inside, found her, and paid. I asked: “Weren’t you going to come back?” She said: “Oh yeah, sorry, I had other stuff to do and forgot.” Great.

So we left and went to Polderboom. And thank god we did. Even though there were only about 40 minutes left before closing, the vibe was completely different. The young waiter welcomed us right away — even recognized me — asked what we wanted, and brought it out before we even sat down.

Same young crowd, but a totally different feeling. Warm, friendly, quick. It’s not the age, it’s the training. No wonder it’s always full there.

Bar II has a nice idea, but they need to teach their team how to actually run a bar. If they fail, it’ll be because of the way it’s...

It was a festive dinner with my family. The restaurant's atmosphere is stunningly beautiful, cozy, and calm. The food is delicious, but the prices in my opinion are too high. The waitress who served us was polite, helpful, smiling, and a true professional. Unfortunately, I didn't ask her name, but I remember it was the evening of October 6th and she had blonde hair. Thanks to this young lady for the excellent and polite service. She recommended the best dishes and answered all our questions. In the Netherlands, I've encountered rude and boorish service many times. But at this restaurant, for the first time, I understood how truly professional waiters work. We had a great time. A nice touch was that even though we chose a table near the music column, the music was so quiet and unobtrusive that we could talk to each other comfortably. The place truly has a pleasant atmosphere. The only downside is that I don't quite understand why we ordered one BBQ plate (pictured), but they charged us two. The waitress asked if we wanted a plate for two, and I said yes because the menu says it's for two at 32.50. I think this is a bit of a scam on the restaurant's part, and They should correct the description of this dish on the menu. because I saw another dissatisfied review...

The ambiance is great, and the food and drinks are good. The music also adds to the overall vibe.

However, after visiting three times now, I’ve noticed a recurring issue with the service particularly with some of the younger waitresses, who tend to come across with a bit of attitude. Each time, the service has been underwhelming.

I’m not sure if it’s a racial thing or something, as I’ve seen other people of colour there who seemed comfortable. So I’m not sure if it was a personal thing towards us, the lack of friendliness and attentiveness stood out to us. For example, a few days ago I stopped by just for a few drinks with a friend, and after finishing our first round, it took about 40 minutes before anyone came back to take another order and that was only after we got up to leave. The staff checked on all the surrounding tables except ours, even though the place wasn’t busy at all.

Overall, while the setting and food are great, the service particularly the attitude and attentiveness of some staff could really use...