Ysbrantsz Boutique Hotel — Restaurant in Hoorn

THEY TRICKED US IN SUCH PITIFUL WAY

We went to this place for a drink and a collation. After ordering we were asked if we wanted some water as well. This was phrased in a way that implied we were being offered water on the side of our order, and next to the drinks we had already ordered, and not adding water to the order. After all it was 27C, so that made sense. When paying for our drinks and light meal we saw that they were charging for the water. We kindly brought up the issue and the waitress said she understood it was misleading, yet she charged us the water. How piteous. We live in the center of Hoorn and are definitively going to point that within our circles.

To add insult to injury the 700ml water was nearly €5,- and is advertised in their menu as part of a project that subsidies and donate water equipment in the global south. When seeing this we thought not to complain. However on a closer examination we saw that only 21 cents was donated, and this motivated us even more to highlight this manipulative tactic.

Obviously paying an extra bottle of water is not an issue, but the mentality, the unwillingness to remediate such a trivial issue, and the participation in yet another fake feel-good let's donate to less privileged people scam...

Lovely looking boutique hotel in the center of Hoorn decorated with an eye for details. This included ear plugs on our bedside table, which you definitely need when staying in a room located at the square the Roode Steen. On Friday evening we could clearly hear the sound of people in and around the hotel and restaurant in our room (second floor, room 10). This was annoying but we managed to fall asleep with it. On Saturday evening all the noise of night live including yelling drunk people and the music from bars could be heard in the room till after 2 AM, making falling asleep earlier impossible. Needless to say that waking up on Sunday because the phone alarm in the room next door went off at 8.30 AM didn’t improve our impression of this hotel. ||So if you do choose to stay here, make sure not to sleep in room 10 or another room located directly at the Roode Steen. To end on a positive note, the...

Lovely looking boutique hotel in the center of Hoorn decorated with an eye for details. This included ear plugs on our bedside table, which you definitely need when staying in a room located at the square the Roode Steen. On Friday evening we could clearly hear the sound of people in and around the hotel and restaurant in our room (second floor, room 10). This was annoying but we managed to fall asleep with it. On Saturday evening all the noise of night live including yelling drunk people and the music from bars could be heard in the room till after 2 AM, making falling asleep earlier impossible. Needless to say that waking up on Sunday because the phone alarm in the room next door went off at 8.30 AM didn’t improve our impression of this hotel. ||So if you do choose to stay here, make sure not to sleep in room 10 or another room located directly at the Roode Steen. To end on a positive note, the...