Teds Rotterdam - Op het Dak - All Day Food & Drinks — Restaurant in Rotterdam

A highly disappointing experience.

Excitement about the prospect of having a vegan brunch on a gorgeous rooftop in Rotterdam brought us to TED’s. Unfortunately, the excitement was totally uncalled for.

When we entered an almost empty TED’s, because we didn’t have a reservation, we were told we couldn’t sit outside in the morning sun, not even for a first drink (despite most tables remaining empty during our visit). Weirdly inflexible and a ted disappointing, but fair enough.

We ordered a cappuccino with Oatly and informed if a cold cappuccino was possible from a kind server. When we got our drinks, the cold cappuccino turned out to be an iced latte with caramel syrup (almost twice the price of a cappuccino) without us having asked for this. My table partner who ordered the cold cappu didn’t want the sugary drink, so we told the staff. They told us they didn’t have (?) just an iced cappuccino (mind you: the same cappu but with ice cubes, which they obviously did have). I was however okay to finish the drink. They did still charge us for the more expensive drink though. Kind of a bummer, but sure, we drank the unordered expensive drink in the end.

The real issue we had with our experience, came after we explicitly ordered VEGAN French toast whilst pointing to the vegan section on the menu… Literally couldn’t have been more clear when ordering.

We got our French toast, but after looking at it more closely, we discover that the bacon wasn’t vegan at all. They served us a body part of an actual dead animal! We were very appalled by this, and walked to the kitchen to inform them of their mistake. The person hearing this let us stand there with our plate in our hand (whilst, presumably, checking up the order on a computer), after which we awkwardly just put it down on their counter and walked back to our table. After a while, they came back with the actual vegan version. At this point they apologized (thank you) and offered the French toast on the house.

Sad thing was, that the toast was REALLY dry and tough, one or the worst things we’ve eaten in years, especially for that price.

Afterwards, we also discovered the oat milk tax on the bill… really! It’s 2024 for crying out loud. The true cost of animal milk is indisputably higher than that of oat milk. A place like TED really is behind in that, nowadays.

For us, last time we’ve...

The first time I went to Ted's for Mother's day I liked it even though the service was slow. Sitting outside was lovely. This time my experience was SO bad I will not return again. We reserved for Brunch. They overbooked so we waited in the small hall (dodging kitchen workers) for almost 15 minutes. Then we got a table (where I had a view of the toilet hallway) for another 10 minutes to be asked if we wanted something to drink. Another 10 minutes and our coffee and tea arrived . After another half an hour my husband had to ask if we could order. Clearly the waiter forgot. So now we are at Ted's for an hour already! We ordered (all the same brunch) and 4 glasses of prosecco. The first time I had been at Ted's we liked the size of the glasses and the prosecco. After waiting another 25 minutes with no food or drinks I was really ready to just leave but before that my husband went to the counter to say that we had been there for a 1 hour and 45 minutes in total and still no food or prosecco. Just an annoying high pitch tone from somewhere every now and then and a constant view of people coming and going to the toilet. By the way, I realize they were extremely overbooked and busy, but I really would have liked to wash my hands with soap. Of course, the dispensers were empty. When the food finally came it was cute and filling, but not worth the price. Really not. The menu had changed from the first time I went. When the prosecco came, the glasses were much smaller. They were filled well though. When it was time to leave, no excuses for the forgetfulness and slowness and no good bye. Nice 5 star views at Ted's if you can sit outside, but we won't be back....

Plus points: the atmosphere is very nice and cozy, staff is friendly and the service is fast, the food arrived shortly after we ordered. The food was delicious, we ordered a Caesar salad, chicken katsu, Kara age chicken and Ted’s original French toast and they were all very tasty and chicken was tender. Also we requested as an extra poached egg instead of scrambled egg and they were able to accommodate our request. Minus points: I ordered a chai latte which came in a large glass, so that was nice, but the taste was not that intense, it was too milky and you could barely taste the chai, so honestly was not the best Chai I’ve had. Also, while we were still seated at the table we were told that the next reservation is already there waiting and we had to leave. We were not aware there was any time slot when we booked, it didn’t seem to be mentioned anywhere, and we could have at least been informed upfront when we arrived, or before the next reservation arrived, not when they were already there waiting at the door. Fortunately we were already done with our food, but paying and leaving felt rushed. Overall impression about this place is very good and I would definitely return here for a brunch to also try other items...