Cupp — Restaurant in Utrecht

I recently visited this café and wanted to share my thoughts. Unfortunately, I found the overall appearance of the place to be a bit unkempt. There were used dishes left on some tables, and I even noticed a napkin on the floor, which gave the space a less-than-ideal impression. Additionally, I observed that in the preparation area, there was quite a bit of clutter on the floor, and a plant appeared to be poorly cared for.

The staff, however, were very friendly, though the service was somewhat slow. The menu selection was quite varied, offering a good range of options. The dishes I tried were delicious, but I must mention that I found the prices to be very high for what was offered. Additionally, the drinks were served first, which meant they were already empty by the time the food arrived.

Overall, while the café has potential, I believe there are some areas for improvement, particularly in terms of cleanliness, the maintenance of the dining space, and the timing of...

Very disappointed with my experience here. Had ordered a cortado and the barista told me to wait at a table and he would bring it over. Was thinking about ordering and seeing the breakfast options while the cortado was brewing but no one came to my table. Waited for 15 minutes and out of the corner of my eye saw the staff were serving other patrons and completely forgot my order. Moreover, the table where I was sitting at wasn't cleaned up and the last patrons' orders were still at the table, uncollected and no one came to clean the table. The young baristas did apologize when I came up to the coffee bar but it was a little too late by then. Ordered the cortado to go. The least the barista could have done was give the cortado on the house. Have advised all my friends, both Dutch and international, to avoid this place because of this...

Worst cafe I have ever been to! They ask you to pay 7 euros an hour if you want to work on your laptop. Fair enough, although it is outrageous if you are a student to have to pay 21-28 hours to stay there for an afternoon. Second of all, I had a migraine and had to take medicine. I used my own water bottle to do so. The owner came up to me to tell me rudely that I will not be allowed to drink my own water and must purchase their water. I already paid for my coffee, you already make (too much) money off of that, don't get greedy with the water. I understand that you have to make money, but you don't have to be so blatantly greedy towards customers! Other cafes never do this because they know it will drive customers away. I will never come back and I tell my friends to avoid this place!...