Santeez Cafe — Restaurant in Bay of Islands-Whangaroa Community

Kitchen staff is very rude! Went for breakfast and kindly asked for my eggs to be well done, they were not! Went back and asked if he could please just let it cook a bit longer not even change the plate or anything he yelled “oh for f sake ….give it to me” I was shocked! Never going back there!!

UPDATE: I didn’t speak directly to him I spoke to the front of house staff and he was behind her listening - the place wasn’t busy at all. But what amazes me is that you are trying to justify one of your staff using the F. word to your customers, that guy is costing you money!! I know Northland has a lousy labour market, but you have to draw the line somewhere. I’ll take my patronage to somewhere that lets me keep my...

Whoever the dude with the grey hair and black tshirt is who’s at back of house- chef, owner- not sure- he is really rude. I parked there as I was sorting out a room for my friends at the motel down the same driveway, and they had wanted to try the cafe but I had to wait for them. First the dude banged on the window and yelled at me to move, then he came outside and told me it was my fault he lost business and accused me of parking there for 2 hours, which was definitely not the case. Not sure how you can expect to have new customers when you yell at people. Don’t worry, I wouldn’t want to recommend this place to anyone if that’s how aggressive and...

What a wonderfull couple run this cafe. They explained that they are short staffed. They have been trying to hire wait staff and back of house people for months. My wife is celioec and that is no problem for then with a great omelet, onion, mushrooms and cheese. With home made bread toasted. A bowl of chips cometed her meal. I had bacon and eggs scrambled, bacon crisp eggs soft and tasty. 2x flat whites completed my meal, with a hot chocolate 🍫 for the wife. This set us off for the rest of the day in a brilliant frame of mind. Give them a try if in Kerikeri it is...