Baker Bob's — Restaurant in Bay of Plenty

To be fair, Customer service: 0/5 Pie: 5/5

This morning, I bought a pie and a coffee from your shop. The tall white lady who served me appeared visibly unhappy, no greeting, no smile, and not even a "please." After I paid, I stepped back slightly so she can cater the next customer while making my coffee, and she bluntly told me to step back so she could serve the next customer.

What struck me most was the stark contrast in how she treated the white man next to me, she greeted him with a warm smile and friendly tone. I couldn’t help but notice the difference, and I looked at her to show my discomfort. When she handed me my coffee, she finally gave a faint smile, so I said, “At least you smiled at me, thank you,” and walked away as I can't stand a racist person.

I won’t be returning. Her attitude was the complete opposite of the kind and smiling Asian man who usually serves at that shop. It was disappointing and made me...

If you're looking for the best pie experience, this bakery is a must-visit! From the moment you walk in, the warm, inviting aroma of freshly baked pastries fills the air. The pies are nothing short of perfection—flaky, golden crusts paired with smooth, flavorful fillings that make each bite a delightful experience. Whether you're into classic apple, decadent chocolate cream, or seasonal fruit varieties, they have something to satisfy every craving. The attention to detail and use of high-quality ingredients is evident in every slice. The customer service is also top-notch, with friendly staff who are always happy to offer recommendations or chat about the latest pie offerings. The bakery itself is cozy and charming, a great place to enjoy a treat with a cup of coffee. I can't recommend this place enough—it's the ultimate pie...

Best double happy I ever tried it is exceptional ,I always come back for it Mince savouries are insanely good flavour with great amount of filling same as the big pies, Chicken kebab has great flavour and crunchy too

Both of the staff I often see working have good service an are reciprocative with the good vibes (despite how early they must wake up to get all the food prepped absolute legends ) have never had a bad experience with service and I come here weekly especially now they’re open on sundays

Thanks...