Domino's Pizza Tauranga — Restaurant in Bay of Plenty

Negative 5 stars. Our order was 3 pizzas, 1 Garlic bread, 1 Mountain dew. Dominoes turned up to.our address and gave me the pizzas, he then said "sorry bro we have no garlic bread but here is a free pepsi" to which I respond "we already have a drink" referring to my mountain dew ordered. He then says he will give me $4 for the missing drink, insinuating that the unrequired pepsi will cover the missing garlic bread. I'm not sure why he even came to our house if there was no garlic bread available, we feel very dissatisfied with the whole experience. I will be making sure to never eat dominoes again and will be sure to make it well aware to my entire social circle and family + extended acquaintances to never consider dominoes as a place for pizza. All corporate functions where dominoes was previously our preffered catering will...

Worst ever customer service experience. Unfriendly delivery guy who barely made eye contact, didnt speak a word turns up half an hour late with our delivery of overpriced pizza, barely anything on it and also missing an item from our order. I phone up and spoke to a very rude Indian man who spoke over the top of me as I tried to explain what I was unhappy with. I queried Dominoes money back guarantee which they advertise on their pizza boxes and he then decided to tell me that my address had made "Too many complaints and we have barred you from ordering." This was completely false and just a way to get me to hang up the phone completely frustrated. Will never be back again but this should not be acceptable in NZ. I hope people read this and the other poor...

If you like waiting and poor service, come here. Ordered inside for a takeaway at 6:46pm, Friday. It was a a bit busy. Ordering was quick and okay (but apparently letting the cashier know 'I didn't catch what you said' means to repeat it the same way again and again; he was asking for my name!) but I digress; after 30 minutes for a quoted 10-15 minute wait, I came up to inquire about my order. Mid way through explaining my wait and about my two orders, the lady cut me off to ask me for my name. She found my order and placed it on the counter...we stared at each other for a bit...soo I guess I just take these boxes and leave? What just happened? Why wasn't my name called out? Why wasn't my name on the ready order screen? Why...