Little Thai Restaurant — Restaurant in Franklin

Parking Is an issue because of the location of the restaurant, decor was nice and service was good. The serving was generous however I found it to be quite bland and a bit light on the coconut cream. There was no basil at all in my dish which I was disappointed with. I would’ve liked more rice as I felt it wasn’t enough compared to the size serving I received. I had water and the water tasted muddy, perhaps this is Pukekohe water?, I don’t know. Price was $21 for the meal and $3 for the rice. All in all I probably wouldn’t try Little Thai again as it was near the bottom of Thai food experiences I’ve tried.

First time I've ever added to a review but I'd go further now to say the owner has issues with people leaving reviews that aren't favourable to his business. "not all meals come with basil and the rice is $2 not $3" I've added pics of the menu saying it comes with basil and the bill to confirm the meals price and the total. I'd suggest avoiding the place altogether as your dining experience maybe tainted by the review comments if you don't like the place like myself. There's way better Thai around and much nicer owners.

To the owner, maybe take the criticism as constructive and change your methods of reply. People look at what's written like myself before I ate at your establishment, but decided to give it a go anyway. As for the part of a group comment?, I assure you I have no idea what your issue is?, but i am independent of whoever you suspect to be conspiring against you with reviews. You're your own worst enemy mate, you don't need help to finish...

Can I give a 0 star for this place?

We ordered tum yum soup, a chicken and 2 prawns. The Prawn tom yum soup was blend just like prawns in some water without the actual taste of tom yum, ginger, lemongrass. It was so blend that it didn't make sense. When having the chicken tom-yum and then the prawn one, it was extremely different.

For mains, we ordered Chicken Cashew nuts, Chicken in Oyster Sauce and Chicken Pad Thai. My Oyster Sauce dish was blend as well like the tom-yum sauce, edible but taste the salt, oyster sauce or anything else.

Well the Pad Thai was served 1st and straight away it was so pathetic that all 3 of us didn't like it. The dish smelled eggy even without taking a bite from the plate and when you have a bite it, it was even more pathetic. We sent the dish back straight away and told the person who served us.

Upon getting the bill, i was billed for all dishes even though we returned the Pad Thai dish. The person at the counter and the person who served us both said they do not refund for dishes that have been returned if the customer doesn't like it. Then they kept on saying that the same food is served to all. I am not sure if the same food is served to all then what's the point to made to order at such restaurants.

Pathetic service, didn't even offer for a replacement dish for the Pad Thai and even being arrogant. Last time I would...

I've been here few times but the chicken pad Thai that I ordered today was horrible. I don't remember having pad Thai that tasted so weird. Almost like rotten! Unfortunately, I had to return the dish. There was no apology or offer to order another dish but they made me pay for it.

*had to edit this because I can't reply to comments. I know Pad Thai has eggs but it's not supposed to taste like rotten! I always order Pad Thai, therefore, know what it's supposed to taste like. We do appreciate food. Hence, swallowed the blend soup but after that Pad Thai I literally sat there starving while my company finished their meal. I wish I read the recent reviews before coming in today but hey thanks for the pathetic experience. Will definitely choose fast food before (rather than after) coming to a restaurant like yours...