McDonald's Whangaparaoa — Restaurant in Hibiscus and Bays

Did the self ordering, got the order number 114, and it's a little thing, sauce to go with your nuggets, but what's the point of offering this if you either don't get what you select or in this case tonight you just don't get it at all. Really how hard is it to read the screen and put what your reading into the bags, we have done have the job for you by doing the self ordering. This shop is just getting worse over time

This time did uber eats to deliver, had to wait for nearly an hour for it to be delivered, by the time we finally got it after 2 drivers, the cold drinks are packed in the bag next to the bag of food so of course the food is cold, and not the whole order is there, try ringing many times, no answer, so go into the store, i know toyallt defeats the purpose of getting the delivery, was given the excuse that they don't pack until driver arrives, rubbish, the bag from the drinks was soaked through, however they remake our whole order, and still they just can't get it right. This time no tartar sauce on the filled of fish, so it's dry and horrible. It was a waste of money giving...

Alright, I have writted a previous review on this place and I was light-hearted about it because I wasn't upset enough to really care. I got food poisined from here a couple weeks ago I wanna say from the McCrispy here, and I was willing to write that off as bad luck.

Unfortunately, my mom came here today with me, me, being absolutely traumatised from prior food poisoning, didn't get anything, but my Mom got a Big Mac. She was the one who looked after me while I was sick prior with food poisoning so she was pretty scared of trying it, so she went for beef, a safer option.

Earlier tonight, My mom was yelling for me, concerned and how she needed me, how she felt like she was going to pass out. I went downstairs to find her laying on the floor because she had blacked out, what followed was lot's of vomiting and diarrhoea, as she exclaimed she got food poisoned from this McDonald's.

Maybe it's a series of unfortunate luck coming from here, but my mom is older than I am, and I almost had to call services because of how worried I was for her.

PLEASE BE CAREFUL...

Title: Poor Management and Unpleasant Atmosphere

I have visited this McDonald’s several times, and unfortunately, the environment here feels very negative compared to other McDonald’s franchises. The owner often comes across as rude, not only towards customers but also towards staff and delivery drivers. Shouting seems to be a regular occurrence, which creates a very unpleasant atmosphere.

It is noticeable that staff turnover is quite high, as there always seem to be new faces. The team members do not look happy, and it makes me wonder why there isn’t a system in place to monitor staff wellbeing and turnover within the franchise network.

I have been to other McDonald’s locations where the environment is far more professional and welcoming, both for customers and employees. Sadly, this store falls well below...