Domino's Pizza Otahuhu NZ — Restaurant in Māngere-Ōtāhuhu

DO NOT ORDER ANYTHING FROM DOMINO'S OTAHUHU!!! Today (05/02/22) a woman ordered from the domino's branch in otahuhu and while eating chicken a chunk of fly fell out! She then proceeded to call domino's to have them come back and see for themselves, they agreed and hung up. She called back 5 minutes later and her call was immediately disconnected! She can no longer call them. As a result she has taken action and sent them a complaint. This woman is just one of many people who have found pests in their food! Several people have ordered from domino's Otahuhu and have either been given expired food or pizza with a disgusting amount of hair in it! It is also believed that they have mice running around their store! Domino's also offered free chicken wingz to this woman as compensation! (Keep in mind, she found a fly in her chicken wing, the same chicken wing they tried offering her more of!) Domino's Otahuhu is disgusting! Their food is so overpriced and for what? The bugs that come with it?! I will never order from Domino's ever again!!! If I could give zero stars I would because that's how...

We have ordered from this place many times. At first, it was a harmless late order or a missing item which got resolved rather quickly after a phone call. Now for the last few months, every order we have made has had an issue with it. We don't order from this place unless we HAVE too. Last 3rd order, they forgot cheese. How do you forget cheese on a pizza? Its the common ingredient on all pizzas? Last 2nd order, no sauce on the pizza despite being us ordering extra. Now, all the ingredients are on the pizza but the hollandaise sauce is expired. It tastes off and bitter - an entire pizza is uneatable because of the lack of basic EVERYDAY checks. If they can't check if ingredients are past the best by date then I KNOW the place is barely an E health and safety wise. Calling up for them to fix the issue for every order made this year is appalling. Sure, we may get a resolution but food should be leaving the building at a GREAT standard the FIRST TIME. Y'all are not even meeting the bare minimum requirements. Never ordering from Domino's again. This store has ruined the...

Worst customer service ever. Staff were rude and unhelpful. If I could give 0 stars I would.

Ordered pizza and cheesy garlic bread on the app. Arrived at store when app said order was ready and staff didn't know anything about the order. Had to show them the order and they said it was still being made when in reality it was already made and misplaced in a bag. Waited over 10 minutes with the food going cold until they found the order and gave it to us

Staff not interested in their job or doing their job properly. Asked to speak to store owner and told they were not at the store. Asked for refund and were refused even though the Domino's Pizza box says if you're not 100% happy with your meal let us know know and we'll happily replace or refund it. YEAH RIGHT.

We had to reheat the cold food in the microwave at home. Not happy with this store. Have sent a complaint to Domino's HQ. Do not visit Domino's Pizza's Otahuhu. Customer service at this branch is terrible.

Staff just want to get paid to work here but not do the job they get paid to...