Bakers Delight Royal Oak — Restaurant in Maungakiekie-Tāmaki

We were looking to buy something this morning. Witnessed something that put us off immediately. While we were deciding what we would buy, we noticed staff were bagging items from the cabinets, which seemed normal enough. So we asked a couple of questions about what was what, staff kept answers very one sided, as if they didn't really want to talk, which, as a customer is already off putting. Yes, it was a public holiday, but you still should show customers some politiness, as we attempted to be polite to you because we are aware working on a public holiday sucks. But wbat really got us that made us not want to order, while grabbing some scones or something from the shelf to put in to a plastic bag, the person DROPPED the the scones ON TO THE GROUND. And then HE PICKED THEM UP AND PUT THEM BACK IN THE CABINET. Made me doubt whether the rest of the food had been through the same treatment. Not planning to go back...

Went here instead of a line at Pak n Save. It's never my choice to use Bakers Delight. No paywave, was advised that they are trying to get it added, yeah right it doesn't even take a day- it is all about them saving costs, not concerned of hygine. Filthy eftpos terminal and my purchase of $17.80 showed on screen as $178.00.

When mentioned three times to staff they realized, no apology.

Just as I thought, over priced, dirty equipment for premixed ingredients, best stick with what you know, for better quality and better pricing, not...

We've been regularly buying our bread from this place. They offer an interesting selection of freshly baked options, making it a great alternative to supermarket bread. The freshness is evident—you can see the bread being baked daily and freshly baked bread sliced right in front of you. The team is also very responsive and happy to answer questions, especially about health-related...