I went to one tree hill for the cherry blossom scenery. It was fabulous. I took both my parents and my kid with me. I have a zomato membership card so I checked whether there is a member restaurant in the surrounding area. I chose Oak eatery but it turned out to be a huge disappointment.

The unprofessional staff ruined my appetite. After I seated my parents and my kids - one of them is only 2 months old and stay in a infant capsule, i went to order for them. We have 3 adults so I want to order 3 dishes plus one kid meal. I ordered four dish all together... The first one kiwi breakfast, second seafood bisque, third kid meal fish and chips and fourth avocado on toast... This is the sequence. I show her the code and paid the bill.

Later on the table , I started to realize the meal only cost me a littlle big more than 30 dollars. She must have missed one dish. So I went back and asked her how many dishes did she took, she said 3. I asked which 3. Then I realized that she missed the sea food bisque. Because she interrupted me and asked whether I like poached eggs or scrambled. I told her poached... i guess that how she missed one. But I am 100% sure I told her all four dishes' names.

I told her I wanted to order 4 dish altogether. There is one more seafood bisque. She said she can add it for me. I told her but I should have one on one deal on the seafood bidque. Because both kiwi breakfast and seafood bisque costs 24 dollars. The avocado one costs 17 dollars. This means I have to pay 7 dollars more than I should have.

She told me she could not cancel the order. I started to feel uncomfortable. I tell her I can pay 24 dolalrs more but can she give me 1 free coffee to make it up. She told me I did not order 4 dishes. I just "wanted" to order 4 dishes. SHe can not give me a free coffee....I double checked with me and I said yes. I was shocked how she can say this...She did not double check with me. If she told me you have ordered 3 dishes which are a b c. This would not happen at all. She only asked whether I like the receipt. I said no!

I told her you missed the dish I ordered! I said it and you did not hear it. ANd you did not double check at all! Then I left in a unhappy mood. I really want to get refund and leave.

THis is ridiculous. You can check the CCTV to see whether you missed hearing it or I missed saying it. And have you really double checked with me? Are you 100 % sure you have?

If I were you, I would not say 'you 'wanted' to order 4 but you did not ." Can you be sure in the past of your life you have not made one single mistake? How can you be so sure that you did not make one today at noon at your work place? Even if you are 200% sure you did not make any mistake (which you did!) can you express yourself in a less rude way? I do not want a free coffee, I wanted to be treated fairly! And I do not want to pay for other people's mistake.

I will understand you and pay for an extra meal if you made an appropriate conversation with me and tried to solve the issue at least. What you did is very stupid. You did not try to solve the issue, not even try to understand what happened. You simply refuse to even think there is a possibility that you made an mistake and try to accuse your customer.

You should not have been trained in this way.

Plus, avocado on toast is not delicious. Avocado is not fresh. They added salt and lemon juice in it so it is both salty and sour.

I have already left my review on zomato, now I am leaving one on google.