Cake & Kitchen — Restaurant in North Island

Came in today at 12:30pm and wanted to order eggs Benedict. Told this was sold out which was bizarre. So ordered poached eggs on toast with bacon and a cola. It was fine however hardly any bacon which seemed mean. The cola was a weird light brown colour and tasted strange. Raised my concern and was told it’s made with syrup and spring water. I said it was horrible and won’t drink it and was told I could just buy another drink. This was disappointing. I think they must have ‘cheaped out’ on the amount of syrup used.

This is the same usual experience I get at this place.

The staff start packing up an hour before the posted closing time. This is a regular thing here. Gives you the feeling you aren’t welcome and they want you to leave.

For me every time I come here the service is off. Staff are too young and lack any customer service and generally unfriendly. The environment there and decor is just unappealing. I find it unpleasant every time I’m there and today was the same.

I’m not interested in coming back, I’m done. I go out a lot for lunches. Lost money here in an already tough climate. Added a pic of that gross drink, never had a cola that looks like...

The atmosphere is great and it has a good menu, but the serving system is really bad when it's busy. Instead of keeping someone at the counter taking orders when there's a queue, they have the counter person also assisting with plating etc, so while in the queue you end up stood waiting a really long time. There's a big gap between taking the order of the person in front of you and taking your order.

What made this longer was some people queued out the door and some queued inside (a queue with 2 tails). This meant about 4 people inside skipped ahead of me (I was outside). I wish I had been more confident to say I had queued first, but either way the queue system forces you to tell people not to cut in line or have people cut in front.

I don't mind waiting at my table for food and drink when they're busy, but I do mind being forced to stand for an unnecessarily long time when they could instead take all our orders asap and let us take a seat while we wait.

Outside that the food and...

With a style to rival big city landmarks, Cake & Kitchen should be a favourite. The cabinet food all looks too tempting, so decisions will have to be mood driven. Great choice of less ordinary savoury and sweet options, like the yummy lamb half moon, will satisfy everyone in a brunch party. The menu offers comfortable familiars but champions a few more original options - the breakfast tacos (very on trend) are beautifully presented with movie-quality fried eggs and flavourful salsa. Cake & Kitchen is a place for people who revel in good flavours....