Centennial Coffee House — Restaurant in North Island

I don't usually like to leave bad reviews, but my coffee this morning really left me with a bad taste in my mouth. I went in around 10am to get a flat white. The barrista made my coffee, and I noticed as she was pouring my milk that she was pouring A LOT of foam. When I mentioned that was too much foam for a flat white, she scoffed at me, said did I expect her to make it again (to which I said no), then proceeded to tell me that all flat whites have foam. She didn't seem to realise the difference between a cappuccino and a flat white (as she had basically made me a cappuccino in place of my flat white order, which was $8 btw), and tried to argue with me that flat whites are supposed to have foam (when it's in the name - they should be a "flat" white, i.e. no foam). I dunno, the cafe is usually excellent, but I may not be going back...

Ordered a coffee this morning at around 10am with no one else in the cafe. A group of people then walk in, whom the barista must have known. I’m not partial to staff catching up with friends whilst working - it can be enlightening to watch at times. However the barista proceeded to serve the friend as well as the group of people in company before me. Pity the service cancels out how good the coffee was! Will be back for a cuppa, don’t want to be served by the same...

The person serving us made nasty and provocative comments about a well known New Zealand politician to our group. Really out of line behaviour from service staff. Where do people feel they can share their personally held political views and talk so abusively (name calling, swearing ) about others without putting people off returning? I for one won’t be coming back! Management need to talk to their staff about this. It’s...