Visited today just after 3pm for afternoon tea only to find the cabinet was empty. I asked if they were still open and was told yes. It took awhile to place our order, but I was informed politely what was going on. We've then gone and sat at a table only to find it was dirty so we moved outside. While waiting we've been asked if takeaway cups would be OK as they were wanting to shut down for the day. I felt that we were an imposition for being there and that they would be happier if we left. This was supposed to be a nice treat for my kid's which left me questioning why I'd bothered. I won't be...
Read moreAbsolutely disgusting! My wife goes up to counter and orders two coffee along with food. At the same time she placed the flybuys card on the counter for all to see. She was then told the price for two coffees and then mentioned the two for one special. The response was no you should have ask first. Legally nowhere in your marketing do I see that asking first was the procedure. We will not be back and I will endeavour to spread the word about your...
Read moreWe went here on Saturday morning for the first time and decided to have a scone and coffee. It was busy and that's ok we were prepared to wait. Our issue was that we eventually got our coffee but no scone. Finally after waiting some more we decided to ask for them as our coffee was getting cold. I had really expected that our scones would have come first as we didn't require them to be heated. We've had much better service from Manukau,...
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