Customer service was disgusting. I booked via email, letting them know that it was my wife's birthday and our wedding anniversary. I also asked if they supplied sparkling grape juice, they said no but I could bring my own and there would be a $5 corking charge. We arrived and we're lead to our seats while holding our sparkling grape juice. We had been there for a 5mins, no one offered to take the sparkling grape juice so I corked it myself only to get a waiter arrive at the table that seemed to assume that I tried to smuggle my bottles in. Not once did they acknowledge that it was anniversary or my wife's birthday.
We have been to other restaurants to celebrate birthdays and anniversaries, and have been treated much nicer, and have acknowledged our celebration. It doesn't take much to fuss over someone for 5mins to acknowledge there celebration, and it usually means repeat customers.
A little can go a long...
Read moreWe booked our group of 18 in for dinner on two consecutive nights and arranged for two catered lunches to be brought to our conference meeting venue in Te Awamutu. The staff were very accommodating toward us, putting forward a number of lunch and dinner options. All of our group were impressed with the size and variety of the meals, not to mention how amazing they tasted and how well they were presented. Even though we were in a room to ourselves off to the side of the main restaurant we were very well attended and I cannot remember ever having to go to look for staff. The lunches were delivered on time each day and were of excellent quality in terms of amount, variety, nutrition and presentation. Our special dietary needs were asked and catered for, I cannot recommend Fahrenheit highly enough. Please pass our thanks on to all...
Read moreHighly recommend🤗 KRYSTAL our AMAZING event organiser was Brilliant from first point of contact to all the extra things we requested with in a month leading up to My Daughter’s Gender Reveal and on the day allowing us in early to set up. THANK YOU soo much, from the time we met Krystal personally on the day we felt comfortable and welcomed, she had such a great VIBE about her. To the other young ladies (staff) a Huge Thanks for being ready and available to us if we required. Service all day was Amazing 🤩 to the CHEF Amazing 🤩 Food was Yummy and Plentiful, Desserts were Delicious. The Function Room is very COOL such an asset to the venue. THANK YOU ALL for making My Girls Day an AMAZING DAY 🙏 FAHRENHEIT YOU ABSOLUTELY...
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