Pony. Tapas Bar — Restaurant in Waikato

I'd steer away from this place, had a very bad experience here. Me and my wife went here for dinner and nothing was correct. Waiter seemed lost. Full of "ummms" and "ahhhhs" for dinner we ordered Mozzarella bites. A pork burger and the steak. Which everything came at different times. Even when we wanted it all at once.The mozzarella bites were barely hot. And lacked any form of flavour. The pork burger was a letdown. If your to look at reviews the owner likes to think his flavour is well known around town. For that I say. What flavour? There's not an ounce of it Luke warm unseasoned pulled pork with what was supposed to be Grilled Pineapple. But it was cold to touch almost like it's straight from the fridge. Not grilled and fresh from the can. Chefs should strive for freshness. Not used can fruit on a burger. Pair that with the 10 chips you get and a table spoon of aioli.... What a joke. By the time I got through that meal my partners steak just arrived. She ordered it med rare. It came out Rare, we told the waiter, only to be told that our we were pretty much wrong and our steak was medium rare, this is a horrible way to address a situation like this. Customers drive your business. Treat them with respect. That's how you get loyal customers. we did send it back for it to be cooked more. But they gave us a whole new plate, don't get me wrong that's the correct thing to do. But we got absolute silence from the waiter. He didn't come over and Inform us or anything so we sat there and waited... And waited.. for another. 20-25 minutes eventually we got another plate. Once again the steak was rare and not how we ordered it. That paired with the non seasoned Smashed Potatoes brocoilini and heirloom carrots. The meal is memorable, for all the wrong reasons. I'd never come back here and tell others...

Went for dinner tonight at pony for my birthday dinner have been there multiple times before with amazing service from the owner and would always be the first to recomend this place to friends and family. Tonight I had a terrible experience and was so dissapointed with the service. Meals arrived as per normal, 30 minutes later we queried the fact that our nocchi had not arrived. The waitress did not apologise about this and we stated to forget about the nocci as it had taken 40 minutes and still wasn’t out and to look at the dessert menu. The waitress agreeed with this and then we were bought dessert menus. We didn’t order any dessert so the menus were taken away and 10 minutes later the nocchi was bought out but we were confused by this and questioned the fact that it had taken so long and that she had agreed to not bring it out. We did not eat this and wernt even given an apology once through the night. It was just stated this is how long the nocchi would take, the waitress was rude to us the whole night and I am so underwhelmed and so dissapointed and I will definitely not be a...

Drove out of our way to try Pony for an anniversary dinner last weekend and while the food was pretty good, the service was so cold and unimpressive we were keen to get out of there asap as it dampened the mood of our entire evening. Word to the wise - when customers walk in, with a booking, and you greet them with a dismissive hand swept over the room, saying 'sit anywhere'... it doesn't feel altogether special or welcoming. My partner queried if a simple side salad could be added to his mains (instead of one of the two other complex salad options, just to get some greens in), and despite the server clearly knowing what we were asking for (and that we'd be happy to pay for it), she didn't want to help and just redirected us back to the salads on the menu. Perhaps we misunderstood the vibe of this place, but we expected it to have much more charm than this. Also, the real fur menu covers are a little gross...