Nice concept, cozy environment but the food no make brain jare....the jollof rice try small.
The administration is really bad...when you make orders, it's either they deliver like 2hours after or they deliver half of what you requested.
I just hope the management wakes up and manages their online customers better....they might just end up losing customers with the way things are going
The nonchalant/lackadaisical attitude is a reoccurring thing...so I ask myself....is there no control...
Read moreThis has to be one of the worst customer service experiences I've ever had in Lagos. I placed an online order today and one hour later, the customer service representative did not even process my order. When I reached out via phone call, the guy even sounded as if he was doing me a favour. I have eaten there before and the food served was decent. But the service delivery is VERY POOR. THE GUY HANDLING THEIR ONLINE ORDER MUST NEVER BE ALLOWED TO RUIN THE GOOD WORK OF THIS CANTEEN. Very...
Read moreThe customer service is so poor…everytime I do home deliveries..it takes 2 hours or more to get to me …and their so not remorseful…I’ve literally referred xtabel to a lot of my friends and they always complain about delay to respond to messages and to deliver food…yes I agree the cook well but I’m sick and tired of always having to stress myself and losing appetite before the food gets to me…I’ll advise anyone that wants to patronize them to do walk-ins instead ..to avoid...
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