Cafechocolatabuja — Restaurant in Wuse II

I only went to this place because I had seen a few good reviews none of that was my experience given the reasons below: This is a breakfast spot and even though I got there around 9:00am you could tell they were barley open for the day, still cleaning and some waiters weren’t in their full outfits. I also noticed that the chairs were not clean it’s cushion and needs to be washed regularly I would have overlooked all of this if they had a good meal: the hot dogs and bacons I was served were barely cooked at this point I was grumpy I made the complaints and as the waiter was apologizing at the same time she was collecting payments. I am not a type to not pay for my meal but you have to cater for the customers needs make a new bacon or hot dog ask questions and find out how to improve Lastly with the service I received it is expensive and not worth your money or mine at least I had a fairly normal breakfast but paid up to NGN18,000 for the breakfast meal not to mention the slow service Personally I do not recommend to anyone. Also no parking. The only point I gave was due to the serene environment and a comfortable place to sit at the backyard as I had to leave the dine-in area because of the chairs. This is in the hospitality sphere you guys need...

Its a lovely space, my bookclub had our monthly meeting here today and it wasn't a bad experience, cordial server and a nice atmosphere to hang out with friends or have a date. Cons: The service was slow! I only ordered a sandwich and water while my friend ordered a milkshake alongside fries and chicken. Her milkshake made it out well before her meal came and she warned me before I ordered but I figured it's a sandwich, how long would it possibly take, well a really long time apparently as I was ravenous before this thing got to me and it was quite cold for a grilled sandwich. Also the chicken was dry and I mean dry, I can forgive a multitude of sins in my sandwich but not dry chicken which is why my rating is so low. High marks on ambience but really low points for poor service and...

Unprofessional staff, poor customer service and underwhelming food,

I have been going to this cafe for over a year, every time I go, the staff always mess up my bill on my receipts. The last straw for me was a staff being deliberately deceptive and giving me a drink that I did not order, I in fact ordered another drink which was cheaper. The staff then tried to pressure me to pay for the drink that I did not order, lied that the price of that drink had changed (the change was not effected on the menu) and even tried to emotionally blackmail me by saying that if I don't pay it will come out of their salaries.

The drink was extremely underwhelming, nothing special with their food and the owner needs to enrol their staff into classes where they learn basic...