Indian Tandoori Restaurant — Restaurant in Trondheim

Update: I have been here a few more times. This restaurant is very overpriced. It's clear that they thrive from no real competition in town and set the prices thereafter. Indian restaurants are in general more expensive than they should be in Norway, but even more so for Tandoori.

To give an example. Papadams. This is a very simple snack / side dish consisting of nothing else than lentil flour and/or chickpea / rice flour. You can buy a pack of more than 20 for around 20 NOK. This is probably why most Indian restaurants give it for free. Not at Tandoori though. Here it costs 20 NOK. I thought the menu meant that the price would give a bowl of them. I was asked if I wanted 2 or 3, so I said 3. When I got the bill it became clear they charge 20 NOK per papadam, so that means 60 NOK for something costing less than 3 NOK. This is outrageously expensive. Worst of all was that the papadams were not properly cooked either, there were still raw parts. Tasted like if they used a microwave to heat it.

Second point I want to bring up is that they serve you very little rice. Rice is free to get more of, at least, but it seems they are betting on people not bothering the hassle of going to the bar disk asking for more since the servers most often don't come to your table after serving the food. I ate with a companion, and we were given rice to share that was barely enough for one of us.

Lastly, the dishes themselves are also much more expensive than they warrant. The food is good, if bland, and everything is overpriced, and the staff not too friendly. I will most likely not come back.

Original review below. 4/5 stars.

Been here 3 times the last 3 years. The food is very good, the atmosphere is okay, and the prices are not too expensive, but not very cheap either. If wondering whether hot means hot, you don't have to worry, the food is more than hot enough for you. Go for mild if you're unsure if hot will be too hot. My main issue, which almost takes my review down to 3 stars, is the customer service.

First of all, you're not handled right away and given water, it might take some time before you get attention. After taking down orders, it might still be some time before water arrives. Second, it's normal to get papadoms with raita before eating Indian food. They have it on the menu, but I think they would benefit from asking customers right away if they'd like it. This is not a drawback, only feedback to something I think would improve the customer's experience.

Two of the three times I've been here, we've waited very long for our orders. The last time we waited an hour for tea, before we decided to pay and leave without it. This was while the restaurant was full, so I can understand that tea is not prioritized as it takes some time and isn't as efficient. However, we talked with 3 different waiters twice asking about the tea, but we received no answer or followup. I believe they could have solved all of this simply by saying "the restaurant is very full now, and it might take more than an hour before you will get your tea. Do you still want it?" when we first ordered.

It's things like this that takes down the experience. Normal courtesy and proper communication. It could be solved simply by giving the waiters a little more backbone and training in this sort of expected behavior, and the restaurant would improve. Also, maybe hire more waiters/cooks at rush hours, if they're not able to handle all customers. Other than that, I really enjoy the food here and it is one of the places I recommend visiting.

I think more or less everything is available lactose-free, expect perhaps some vegetarian dishes that uses cheese, not sure about those. That means raita and naan etc. Regarding gluten, most of the food itself is gluten free. They also have Brewdog Vagabond and Ringnes lite (not in the drinks menu though). They have a nice selection of vegetarian dishes, and I believe one of them might be vegan, though I didn't...

Attitude of the manager Pukhraj is worse than the food and service that they offer. I was helping arrange a party for my friend and I could clearly see her wooing style and false offers for the dishes when we were ordering. But, they seriously messed up our orders even after 4 confirmations about the number of people and the dishes required. They claimed that there will be 2 samosas for starters costing 100 nok but gave only one. They also promised special rice dish, but served plain rice, and messed up the non veg and veg dishes orders. Even after this the food even didn’t taste as they claimed, none of the Indians liked it. When I offered a simple complain about it, instead of apologizing, manager started to argue and fight. She claims, she should be happy with the customer rather than customer being satisfied by their service. Moreover, she asked me “If the food is bad why did u eat it?” and other such stupid arguments. I am writing this review because she also went in the party and asked everyone about the food because she got a complaint from me, trying to spoil the party. Ofcourse the guest would complain to me (host) and not to the hotel manager directly. This is also the most expensive Indian restaurant that I have eaten at- totally not worth it. I rate it as the worst Indian restaurant ever – because of the poor...

I recently visited this restaurant in Trondheim, Norway, and unfortunately had a disappointing experience. The waitress who served me was quite rude and behaved in a very unprofessional manner.

I ordered Pani Puri and another dish with Chana Makhani. She asked how spicy I wanted the food: mild, medium, or extreme. I clearly said “medium” several times, but she seemed irritated by my pronunciation and responded with a sharp “What? What?” more than once, which felt unnecessarily aggressive. Despite this, I remained calm and repeated my answer politely.

When it came time to pay, I asked if I could use Apple Pay since I didn’t have a physical card with me. Her response was vague, she said I could try, but she wasn’t sure. I found this surprising. If you’re working in a restaurant, it’s reasonable to expect that staff should know which payment methods are accepted.

As an international student visiting Trondheim, this experience left a sour impression. It felt unwelcoming, and I have no desire to return to this restaurant. I couldn’t help but wonder if my appearance played a role in the treatment I received, though ironically, the waitress herself appeared to be of South Asian origin.

I’m giving this place 2 stars for the interior decor. The food was overpriced and, honestly, not very satisfying in...