Snurr City Lade — Restaurant in Trondheim

For the food you see in the picture the price was approximately 600krs. For that price I was expecting a lot more of a sandwich. And let's be honest, that's not a sandwich, a sandwich has two pieces of bread. The flavour was fine, no complaints there but for 200krs a pop those "sandwhiches" are highway robbery. There was at best 20 grams of Parma ham and 4 teeny, tiny, itty bitty little pieces of mozzarella strategically placed under the ham. I'm being generous if I say there was 15 grams of mozzarella. And it's not like they use super high quality mozzarella, just your stock standard stuff. The rest was green leaves and a few cherry tomatoes. If they have a produce cost of 20kr per piece of bread I'd be suprised. But let's say they do. With some quick kitchen math that should make the cost of that sandwich approximately 100krs with VAT, not 200krs. Like I said, flavours were fine but over priced too...

Anmeldelse for Snur på City Lade

Forferdelig opplevelse. Jeg bestilte en toast til min lille sønn, og den ble servert med en helt svartbrent del. Jeg påpekte det høflig, men i stedet for å få en unnskyldning, fikk jeg: • En absurd unnskyldning (“ovnen brenner dem alltid slik” — da må man endre tilberedningsmåten, man serverer ikke brent mat til kunder!) • Et uakseptabelt forslag (“du kan bare skjære bort det brente selv” — seriøst? Det er ikke kundens jobb å reparere en defekt vare) • Dårlig humør og uhøflighet (sure blikk, irritert tone, som om det var min feil).

Jeg betaler for et produkt som skal være helt, godt og spiselig. Ikke for halve toasten, eller det som er igjen etter å ha “skåret vekk de dårlige delene”. På en seriøs kafé blir slike feil rettet umiddelbart, med en oppriktig unnskyldning — ikke med arroganse.

Til slutt spurte de motvillig om jeg ville ha en ny toast. Jeg takket ja fordi sønnen min var sulten, ellers ville jeg bedt om refusjon. Å behandle kunder på denne måten er helt uakseptabelt. Jeg kommer ikke tilbake og anbefaler ikke...

Good food but the personal was not fast at cleaning table's so we had to do it ourselves when we came and found a table, and when we were done eating we cleaned it off ourselves because it was too much on the table to go for dessert. But otherwise god food and would...